Great Place To Work - Client Engagement Specialist Zillow Employee Review

4.0
Mar 14, 2017
Recommend
CEO approval
Business Outlook

Pros

Amazing company culture, very transparent in every aspect, office is open with no private offices (not even for the head honchos) so it is a very welcoming and not intimidating atmosphere. Amazing stocked kitchens and games and clubs to participate in. Great company parties and happy hours and the benefits are insanely good. Bonuses are awesome.

Cons

They changed the promotion time from 6 months to 12 months, which is understandable but a bit frustrating when you started in entry level expecting to be moved up to a position in the time frame they said. Changes to SOP isn't always clear or communicated clearly to everyone. Benefits are amazing but the hourly wage could be a llittle more competitive considering living costs in the area.

avatar
Zillow Response
9y
Hi, thanks for the feedback! You listed all my favorite things Zillow does well. But, keep pushing us to do better. If we continue to build a high performace culture, we'll continue to provide incredible value to our consumers and clients. I'm sorry you felt communication around growth guidelines and our operating procedure changes are less than ideal. We should be crystal clear on those fronts. Thanks for pointing that out. We can do better. If you have other great suggestions, please ping me any time at jrg@zillowgroup.com

Explore other reviews about Zillow

5.0
May 2, 2026
Anonymous intern
Recommend
CEO approval
Business Outlook

Pros

Very collaborative team, encouraging team members and managers. Great experience overall.

Cons

Because most people work remote, sometimes it can be hard to meet immediately to chat.

avatar
Zillow Response
1mo
Thank you for sharing your experience as an intern at Zillow. We’re glad to hear that your team felt collaborative and supportive, and that your managers helped create a positive environment overall. We also appreciate your perspective on remote work and the challenges that can sometimes come with connecting quickly in a distributed environment. Feedback like yours helps us continue improving how teams stay connected through Cloud HQ.
3.0
May 8, 2026
Recommend
CEO approval
Business Outlook

Pros

You can make good money here.

Cons

In sales, job can change often. For example: I was making good money and excelling because I am a relationship Sales person. Then they changed it to where you get the sale, and instead of being able to grow that account via that relationship you just broke into, you have to pass it to an account manager and go back to cold/robo calling. You "book" of business you recive to prospect from is a lottery. I received a book of prospects/accounts that most of the were low income, or senior living properties. They don't have a budget and have a line of renter on a waitlist. No way to convince them to spend money on advertising but you still have the same quota.

2
avatar
Zillow Response
1mo
Thank you for sharing such a detailed perspective. We understand that frequent changes to roles, account ownership and business priorities can have a real impact on relationship-building and the day-to-day experience in sales. We’re glad to hear compensation was a positive part of your time at Zillow, and we appreciate you being candid about where the model and structure felt frustrating. Feedback like yours helps us better understand how these changes are experienced across teams as the business evolves.
See reviews by: Helpful|Rating|Date|All