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      Zillow

      Engaged Employer

      Zillow reviews

      Associate Client Engagement Specialist - Client Engagement Specialist Zillow Employee Review

      5.0
      May 26, 2017
      Client engagement specialist
      Recommend
      CEO approval
      Business Outlook

      Pros

      1. Speedy follow up interviews. 2. Detailed phone interview with benefits & the duties of the workflow. 3. Freedom we have at Zillow as an employee. 4. Free breakfast and snacks! 5. The view of the office. 6. My co-workers and zillow group as a whole. 7. Work - Life balance.

      Cons

      A little more in-depth information as a new hire on giving more guidance on how to set up the 401K and stocks. It seemed like that was left in the blue, and a little harder to find out on my own.

      avatar
      Zillow Response
      9y
      Hi, thanks for the feedback. Great to hear our culture makes you feel welcome and productive! As you settle in, please reach out to me with suggestions or ideas to keep us moving in the right direction. As for the 401k and stock info, that's a good call out. Reach out to you manager or me, and we'll get you connected with someone from our awesome benefits team who can provide more guidance. -JR Gast, VP Client Experience jrg@zillowgroup.com

      Explore other reviews about Zillow

      5.0
      May 13, 2026
      Mortgage loan officer
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great company to work for

      Cons

      Long hours with low pay

      1
      3.0
      May 8, 2026
      Senior account executive
      Recommend
      CEO approval
      Business Outlook

      Pros

      You can make good money here.

      Cons

      In sales, job can change often. For example: I was making good money and excelling because I am a relationship Sales person. Then they changed it to where you get the sale, and instead of being able to grow that account via that relationship you just broke into, you have to pass it to an account manager and go back to cold/robo calling. You "book" of business you recive to prospect from is a lottery. I received a book of prospects/accounts that most of the were low income, or senior living properties. They don't have a budget and have a line of renter on a waitlist. No way to convince them to spend money on advertising but you still have the same quota.

      2
      avatar
      Zillow Response
      3w
      Thank you for sharing such a detailed perspective. We understand that frequent changes to roles, account ownership and business priorities can have a real impact on relationship-building and the day-to-day experience in sales. We’re glad to hear compensation was a positive part of your time at Zillow, and we appreciate you being candid about where the model and structure felt frustrating. Feedback like yours helps us better understand how these changes are experienced across teams as the business evolves.
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