The best company I could have imagined working for - Anonymous employee Zillow Employee Review

5.0
Jun 24, 2017
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

THE CULTURE. The company takes care of their people. Its not just a thing that they say either, they really do. From fantastic benefits to constant availability of snacks and food, they really want their people to be happy (happy employees make good employees). They go above and beyond what they need to be doing to ensure that everyone has a good working environment. I've only ever met really great people in management, and they really are, not only open to, but encouraging of movement and growth. They want you to explore different roles in the company and keep learning. Work life balance is great, I don't feel like I have to take work home or stay later than I'm supposed to .

Cons

Although work life balance is great, the nature of the company (nationwide real estate) there is a necessity for some people in departments to have a schedule that forces them to be in the office either early in the morning, or later in the day, and on weekends. Not the end of the world, but its definitely not a conventional schedule. The pay is good, but its just enough, I'm not going to be building a huge savings account with it (although with annual reviews, your salary is part of that and can go up). The snacks don't rotate very much, so you do get tired of them (but, oh darn, free snacks, amirite). There also sometimes feels as though there aren't perfect lines of communication between, not only offices, but sometimes departments. Things change very fast and sometimes it's hard to know exactly what should be happening or if the people in charge know what's going on. It's a big company with a lot of offices, so its hard to feel totally connected to all of them (the collective holiday party in Seattle definitely helps though).

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Zillow Response
9y
Thank you for the review and I’m glad you are happy here and feel we have a great culture (I agree!). You’re right that some groups, such as consumer care or agent care, have schedules that may require weekend or early morning hours in order to best serve our consumers and customers. We do our best to work closely with employees in these positions to meet their needs outside of work (such as condensed work weeks for some roles). If you ever have any questions or concerns in this area, feel free to reach out to your HR business partner or me directly. - Amy (COO)

Explore other reviews about Zillow

5.0
May 2, 2026
Anonymous intern
Recommend
CEO approval
Business Outlook

Pros

Very collaborative team, encouraging team members and managers. Great experience overall.

Cons

Because most people work remote, sometimes it can be hard to meet immediately to chat.

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Zillow Response
1mo
Thank you for sharing your experience as an intern at Zillow. We’re glad to hear that your team felt collaborative and supportive, and that your managers helped create a positive environment overall. We also appreciate your perspective on remote work and the challenges that can sometimes come with connecting quickly in a distributed environment. Feedback like yours helps us continue improving how teams stay connected through Cloud HQ.
3.0
May 8, 2026
Recommend
CEO approval
Business Outlook

Pros

You can make good money here.

Cons

In sales, job can change often. For example: I was making good money and excelling because I am a relationship Sales person. Then they changed it to where you get the sale, and instead of being able to grow that account via that relationship you just broke into, you have to pass it to an account manager and go back to cold/robo calling. You "book" of business you recive to prospect from is a lottery. I received a book of prospects/accounts that most of the were low income, or senior living properties. They don't have a budget and have a line of renter on a waitlist. No way to convince them to spend money on advertising but you still have the same quota.

2
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Zillow Response
1mo
Thank you for sharing such a detailed perspective. We understand that frequent changes to roles, account ownership and business priorities can have a real impact on relationship-building and the day-to-day experience in sales. We’re glad to hear compensation was a positive part of your time at Zillow, and we appreciate you being candid about where the model and structure felt frustrating. Feedback like yours helps us better understand how these changes are experienced across teams as the business evolves.
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