Great company, treats employees with respect - Principal Software Development Engineer Zillow Employee Review

5.0
Jul 14, 2017
Recommend
CEO approval
Business Outlook

Pros

Zillow is already one of the best tech companies you can work for, and they are always striving to be even better. They treat their employees like responsible adults (discretionary time off, rare after hours work, etc). Zillow is also great because it allows you to grow your career the way that you want to; you aren't forced to take a management role to progress.

Cons

Some of the release / engineering processes can be frustrating. Also, I disagree with the way they've historically chosen development managers. That being said, that's another area where I think Zillow is trying to improve.

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Zillow Response
8y
Thank you for your comments and feedback. I am glad you are enjoying working at Zillow and experiencing many of the things that make Zillow Group a great place to work and built a career. I agree that we have more we need to do to make the release and development processes more efficient and hassle free. We've been making significant investments in this area over the last few years and we are seeing those improved tools and procedures helping. If you see other things you think we should be doing to help accelerate, please let me know. Some of our devs have enjoyed Velociteering to help make a more sizable impact on the backlog. That said, we have continued to increase the release frequency of our main release vehicle as well as increase the number of "on demand" releases throughout the week. Again, more to do, but good progress being made. I'm sorry if you have experienced a Development Manager who is not meeting your expectations. He do prefer a promote from within approach, and many of our managers are new managers. With increased training that we provide, I am seeing good growth in these new managers. If you have constructive feedback on any of our managers, please pass it on. As you know, we encourage peer and manager feedback to help provide insights into these experiences and room for improvement. Again, thanks for the feedback and all you are doing to help Zillow succeed in our mission.

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Cons

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You can make good money here.

Cons

In sales, job can change often. For example: I was making good money and excelling because I am a relationship Sales person. Then they changed it to where you get the sale, and instead of being able to grow that account via that relationship you just broke into, you have to pass it to an account manager and go back to cold/robo calling. You "book" of business you recive to prospect from is a lottery. I received a book of prospects/accounts that most of the were low income, or senior living properties. They don't have a budget and have a line of renter on a waitlist. No way to convince them to spend money on advertising but you still have the same quota.

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Zillow Response
4w
Thank you for sharing such a detailed perspective. We understand that frequent changes to roles, account ownership and business priorities can have a real impact on relationship-building and the day-to-day experience in sales. We’re glad to hear compensation was a positive part of your time at Zillow, and we appreciate you being candid about where the model and structure felt frustrating. Feedback like yours helps us better understand how these changes are experienced across teams as the business evolves.
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