Pros
Management - The senior management and Team Leads in this department genuinely care about the success of their people and the org. Specifically, JR, the VP of Client Experience, has the ability to make the people under him feel valued and respected. Although he manages an org of over 400 people, he makes his face known by everyone and has always been personable. Since day one, he has made great effort and succeeded in making much needed changes, most notably adding the senior position to provide more opportunity for reps to grow.
Fast Paced Environment- There never seems to be dull moment in this department. This company is driven to provide the best product and service to our clients. Therefore, processes are always updated resulting in an atmosphere that is dynamic and enjoyable.
Values- Zillow Group has a strong set of core values that are adapted from top, down. This company is persistent in their values and continue to embody them in all aspects of their work.
Cons
There no downsides. Some may consider the hours and days of operation a downside of this position. However, I enjoy working 4-10s and have no problem coming in on the weekends.
