Lies, and terrible HR - Loan Processor Zillow Employee Review

1.0
Nov 4, 2017
Recommend
CEO approval
Business Outlook

Pros

They bring alcohol around sometimes on Fridays, and durring big celebrations.

Cons

They usually make promises that they have no intention of keeping, and they recently got into a lot of trouble with the Kansas labor board for not paying people the overtime that they earned over the last several years. You will receive no support from your managment, so other employees will be the way you learn your position, and they routinely have people in the office who use narcotics, and other hard drugs. Good luck here, because no matter how hard you work, or for how long the "recognizing employee" meetings are you sitting there and having to clap for managers, and people who are good friends with managers who benefit from the hard work of the employees under them.

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Zillow Response
8y
Thank you for taking the time to give us feedback. We value your insight and are constantly seeking ways to improve our employee experience. We especially appreciate the input regarding employee recognition as it’s important to us that each of our employees feel valued. We will look for more ways to be inclusive of each employee’s contribution. I am disappointed to hear about some of your experience at Mortgage Lenders of America. We regret you did not have a positive employment period. HR, as well as all members of management, are available to support employees at all times with an open door communication policy. If you were aware of any employee conduct issues that did not meet the guidelines of our handbook, we would remind you of the ability to report these issue to any member of management or directly to our Compliance Officer. Thank you again for the time you took to write a review as it helps us become an even better place and best of luck in your future endeavors.

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5.0
May 13, 2026
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Pros

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Cons

Long hours with low pay

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3.0
May 8, 2026
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CEO approval
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Pros

You can make good money here.

Cons

In sales, job can change often. For example: I was making good money and excelling because I am a relationship Sales person. Then they changed it to where you get the sale, and instead of being able to grow that account via that relationship you just broke into, you have to pass it to an account manager and go back to cold/robo calling. You "book" of business you recive to prospect from is a lottery. I received a book of prospects/accounts that most of the were low income, or senior living properties. They don't have a budget and have a line of renter on a waitlist. No way to convince them to spend money on advertising but you still have the same quota.

2
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Zillow Response
1mo
Thank you for sharing such a detailed perspective. We understand that frequent changes to roles, account ownership and business priorities can have a real impact on relationship-building and the day-to-day experience in sales. We’re glad to hear compensation was a positive part of your time at Zillow, and we appreciate you being candid about where the model and structure felt frustrating. Feedback like yours helps us better understand how these changes are experienced across teams as the business evolves.
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