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      Zillow

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      Not what they used to be - Sales Manager Zillow Employee Review

      2.0
      Jul 20, 2018
      Sales manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      Amazing location, benefits, snacks, social events, etc. This is now the expectation of tech companies in Seattle, and they keep up. More importantly, a chance to be part of the most influential company within an industry is a great opportunity. Growth, multiple departments as opportunity for change and learning, future career-benefiting relationships. These and the friends you make are what keep you there at a certain point. There are many agents and brokers that see great success because of their advertising with Zillow Group. It really does work, when they work it.

      Cons

      The problem is with the man in charge of the sales organization. He does not align with the values of the company. He is dishonest. That's actually the nicest and most professional way that I can say it. While I was there, and since I left, I have watched him destroy the careers of, push out, and ridicule some of the most talented salespeople and sales leaders that I've worked with. I had many 1 on 1 conversations with him over the years that left me feeling sick to my stomach. The way he views and treats the people whom are "beneath him" is not representative of how the CEO thinks or operates. So many talented people have left within the past couple of years, but not him. It begs the question; what does he have on them? I have no idea why he hasn't been pushed out, but he's destroyed a great thing.

      avatar
      Zillow Response
      7y
      Thanks for your review. We appreciate everything you did for Zillow Group, and your recognition that our business works for agents and brokers. As the senior leader responsible for the sales team I take your feedback on leadership seriously, and while I am not exactly clear on which sales leader you are referring to, would welcome the opportunity to listen to any feedback you have. We are always looking to improve, and as we grow we continue to refine our approach and practices. Reach out to me at gregs@zillowgroup.com if you are open to a conversation.

      Explore other reviews about Zillow

      5.0
      May 2, 2026
      Anonymous intern
      Recommend
      CEO approval
      Business Outlook

      Pros

      Very collaborative team, encouraging team members and managers. Great experience overall.

      Cons

      Because most people work remote, sometimes it can be hard to meet immediately to chat.

      avatar
      Zillow Response
      2w
      Thank you for sharing your experience as an intern at Zillow. We’re glad to hear that your team felt collaborative and supportive, and that your managers helped create a positive environment overall. We also appreciate your perspective on remote work and the challenges that can sometimes come with connecting quickly in a distributed environment. Feedback like yours helps us continue improving how teams stay connected through Cloud HQ.
      3.0
      May 8, 2026
      Senior account executive
      Recommend
      CEO approval
      Business Outlook

      Pros

      You can make good money here.

      Cons

      In sales, job can change often. For example: I was making good money and excelling because I am a relationship Sales person. Then they changed it to where you get the sale, and instead of being able to grow that account via that relationship you just broke into, you have to pass it to an account manager and go back to cold/robo calling. You "book" of business you recive to prospect from is a lottery. I received a book of prospects/accounts that most of the were low income, or senior living properties. They don't have a budget and have a line of renter on a waitlist. No way to convince them to spend money on advertising but you still have the same quota.

      2
      avatar
      Zillow Response
      2w
      Thank you for sharing such a detailed perspective. We understand that frequent changes to roles, account ownership and business priorities can have a real impact on relationship-building and the day-to-day experience in sales. We’re glad to hear compensation was a positive part of your time at Zillow, and we appreciate you being candid about where the model and structure felt frustrating. Feedback like yours helps us better understand how these changes are experienced across teams as the business evolves.
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