On the surface it's great; in reality - it's dangerous - Client Engagement Team Lead Zillow Employee Review

1.0
Nov 24, 2018
Recommend
CEO approval
Business Outlook

Pros

The benefits and shiny offices will keep you coming back, until the cons below make you go running home.

Cons

I could go on and on in this section but it's best to keep it simple and to the point. Zillow Denver offices are unprofessional and unsafe. This is a frat house culture. I was forced to drink alcohol (even though I'm under 21) while on the clock. I witnessed people be terminated for having disabilities. Everyone in PAC hates their job but the pay and benefits keep people around. However this enables Zillow to pressure their employees to break the law while on the clock.

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Zillow Response
7y
Maintaining a safe and respectful work environment is our top priority at Zillow Group, and we have clear anti-harassment and respectful workplace policies to support employees. Being forced to consume alcohol is in violation of these policies and unacceptable. Please reach out to me directly at dans@zillowgroup.com for support. We also have confidential channels you can access as well. We take accountability for our workplace environment and will investigate any concerns around workplace behavior or culture.

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Pros

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Cons

Long hours with low pay

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3.0
May 8, 2026
Recommend
CEO approval
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Pros

You can make good money here.

Cons

In sales, job can change often. For example: I was making good money and excelling because I am a relationship Sales person. Then they changed it to where you get the sale, and instead of being able to grow that account via that relationship you just broke into, you have to pass it to an account manager and go back to cold/robo calling. You "book" of business you recive to prospect from is a lottery. I received a book of prospects/accounts that most of the were low income, or senior living properties. They don't have a budget and have a line of renter on a waitlist. No way to convince them to spend money on advertising but you still have the same quota.

2
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Zillow Response
3w
Thank you for sharing such a detailed perspective. We understand that frequent changes to roles, account ownership and business priorities can have a real impact on relationship-building and the day-to-day experience in sales. We’re glad to hear compensation was a positive part of your time at Zillow, and we appreciate you being candid about where the model and structure felt frustrating. Feedback like yours helps us better understand how these changes are experienced across teams as the business evolves.
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