Incredible growth opportunities and a noble mission: "Power to the People" - Account Manager Zillow Employee Review

5.0
Mar 22, 2013
Recommend
CEO approval
Business Outlook

Pros

Engaging and inclusive discussions held by senior management for all employees promote and sustain a high level of loyalty, collaboration and innovation. CEO Spencer Rascoff is a very engaging, frank and humble speaker who embodies "Power to the People". Plus, he's really, really smart but does a great job communicating in plain English so that all can understand. Astounding capabilities due to acquisitions in the last year or so have created a lot of internal excitement. Excellent environment, location (in Seattle) and fun periodic events at the office balance out some downside related to our explosive growth.

Cons

Inconsistent and rarely proactive internal communication regarding relevant changes to customer-facing employees; fairly close & noisy work space. Otherwise, it's a GREAT place to be!

Explore other reviews about Zillow

5.0
May 13, 2026
Recommend
CEO approval
Business Outlook

Pros

Great company to work for

Cons

Long hours with low pay

1
3.0
May 8, 2026
Recommend
CEO approval
Business Outlook

Pros

You can make good money here.

Cons

In sales, job can change often. For example: I was making good money and excelling because I am a relationship Sales person. Then they changed it to where you get the sale, and instead of being able to grow that account via that relationship you just broke into, you have to pass it to an account manager and go back to cold/robo calling. You "book" of business you recive to prospect from is a lottery. I received a book of prospects/accounts that most of the were low income, or senior living properties. They don't have a budget and have a line of renter on a waitlist. No way to convince them to spend money on advertising but you still have the same quota.

2
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Zillow Response
3w
Thank you for sharing such a detailed perspective. We understand that frequent changes to roles, account ownership and business priorities can have a real impact on relationship-building and the day-to-day experience in sales. We’re glad to hear compensation was a positive part of your time at Zillow, and we appreciate you being candid about where the model and structure felt frustrating. Feedback like yours helps us better understand how these changes are experienced across teams as the business evolves.
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