Data Services is a Dumpster Fire - Data Integration Analyst Zillow Employee Review

1.0
Dec 11, 2019
Recommend
CEO approval
Business Outlook

Pros

Zillow has great benefits The rest of the company seems to abide by core values The company (not team) has exciting potential for growth

Cons

I have been on this team a long time and have seen it go nowhere but downhill. Just in the past months 4 people have announced their departure just within the Assessment team of Data Services. And it is no secret that more will soon follow suit. If anyone in the C-Level reads this it is 100% a rejection of the teams senior management. Any other explanation is simply false. It began with these 4, and many more are now looking to get out. The teams senior managers are nothing but a clique of old school business people who's values are opposite to those of Zillows. They work to protect themselves and not those under them. If you are not one of their chosen 'favorites' you will go nowhere. This was 100% apparent in the latest promotions on the team. Everyone saw through the process and everyone knew who was going to be promoted before the process even started. The hiring process was biased and unfair from the start. People do not want to work for shady, dishonest people and your continued toleration of this team's leadership is jeopardizing the whole project. Survey after survey comes and nothing changes. Low scores across the board. The managers want to point fingers but cannot point it at themselves. They are the problem. They pretend that no other people can do this job or understand the data but them, but the reality is that assessment data is messy but ultimately uncomplicated. Any person versed in data could lead this team to be better both in terms of morale and the data itself. None of the managers are technical and only slow the process down and interject themselves in processes to seem like they are important. Morale is at an all time low on the team and people are burned out. If you are thinking of applying to this team because of the prospect of working for Zillow you should think again and look elsewhere. The novelty of working here soon wears off as this team is not in line with Zillow. You will see and talk to other people who love Zillow, their teams, and their managers. But you will not find that on this team.

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Zillow Response
6y
We want to be sure to continue to address the concerns on these team. If you would like to connect directly please reach out to me at dans@zillowgroup.com .

Explore other reviews about Zillow

5.0
Feb 8, 2026
Recommend
CEO approval
Business Outlook

Pros

The posts about AWS culture infiltrating Zillow must be pretty team or person specific, as I've seen nothing but leaders who really care about their teams and the business. Middle managers can often drag down morale and culture - and working remote makes that hard to see/fix. But generally, the culture and support at Zillow is WAY better than any other tech company I've worked at (or heard about from friends). Fully remote with decent benefits and people who generally care about each other is fantastic (and hard to find in today's market). For those complaining about bad culture - I'd suggest you look at another role in another org, you might be pleasantly surprised the ZG people first culture is still strong.

Cons

Fully remote makes it hard to get the right visibility and promotions and ratings are unfortunately tied to whether senior leaders see your work and know who you are. You have to make an effort to be "seen" and that's hard to do remote. The news cycle is noisy with lawsuits, but I think a lot of that is because we're a big name with a big target on our back. A judge just ruled in Zillow's favor, against Compass.

2
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Zillow Response
3mo
Thank you for taking the time to share your review. It’s great to hear that leadership support, flexibility, and a people-first culture have stood out in your experience. We also recognize that visibility and growth can feel different in a remote environment, and feedback like this helps highlight where continued focus and clarity matter. We appreciate you sharing your perspective.
3.0
May 8, 2026
Recommend
CEO approval
Business Outlook

Pros

You can make good money here.

Cons

In sales, job can change often. For example: I was making good money and excelling because I am a relationship Sales person. Then they changed it to where you get the sale, and instead of being able to grow that account via that relationship you just broke into, you have to pass it to an account manager and go back to cold/robo calling. You "book" of business you recive to prospect from is a lottery. I received a book of prospects/accounts that most of the were low income, or senior living properties. They don't have a budget and have a line of renter on a waitlist. No way to convince them to spend money on advertising but you still have the same quota.

2
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Zillow Response
2w
Thank you for sharing such a detailed perspective. We understand that frequent changes to roles, account ownership and business priorities can have a real impact on relationship-building and the day-to-day experience in sales. We’re glad to hear compensation was a positive part of your time at Zillow, and we appreciate you being candid about where the model and structure felt frustrating. Feedback like yours helps us better understand how these changes are experienced across teams as the business evolves.
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