12y
Thank you for your review, though it did bum me out. Yes, our sales people (and all employees) have headsets for their phones. And yes if you are in sales, you spend most of the day on the phone. But on the other hand, we sort of tell you that up front when we interview you, so that shouldn't be much of a surprise.
On a more serious note, the job in inside sales changes dramatically after the first few months. Once you get a book of business and you have a few dozen or a few hundred successful clients, the job gets MUCH easier and more interesting. At that point you are more of an internet marketing consultant to a group of great real estate agents than a "telemarketer" as you said. We almost never lose a salesperson who has been with Zillow for more than a year and who is in the top half of the sales team ranking. In fact, I'm not sure if we've ever lost someone that meets that description.
Anyway, I'm sorry that this job wasn't right for you, and I hope you find something that is a better fit.