Enjoyed Going to Work, But Weird Drama and Poor Management - Agent Care Consultant Zillow Employee Review

4.0
Apr 30, 2020
Recommend
CEO approval
Business Outlook

Pros

I looked forward to going to work each day to be around my colleagues. There was a lot going on, various learning and training opportunities, that were always offered. The snacks and drinks were top notch.

Cons

It often felt like management made weird rules or policies that made no sense and did not take the rest of the employees into consideration. There were often weird power dynamics with managers who seemed to micromanage when there wasn't a lot of transparency about what they were even doing each day.

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Zillow Response
6y
Thank you for sharing your feedback. Our commitment to employees, and our processes, are designed to ensure fair and equitable treatment of all our employees. I’m glad to hear that you felt connected to your team, but I'm sorry to hear your management experience at Zillow did not live up to your expectations. We take all feedback seriously and will follow-up with team leaders with this insight. If you would like to connect directly please reach out to me at racquelr@zillowgroup.com

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Cons

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3.0
May 8, 2026
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Pros

You can make good money here.

Cons

In sales, job can change often. For example: I was making good money and excelling because I am a relationship Sales person. Then they changed it to where you get the sale, and instead of being able to grow that account via that relationship you just broke into, you have to pass it to an account manager and go back to cold/robo calling. You "book" of business you recive to prospect from is a lottery. I received a book of prospects/accounts that most of the were low income, or senior living properties. They don't have a budget and have a line of renter on a waitlist. No way to convince them to spend money on advertising but you still have the same quota.

2
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Zillow Response
1mo
Thank you for sharing such a detailed perspective. We understand that frequent changes to roles, account ownership and business priorities can have a real impact on relationship-building and the day-to-day experience in sales. We’re glad to hear compensation was a positive part of your time at Zillow, and we appreciate you being candid about where the model and structure felt frustrating. Feedback like yours helps us better understand how these changes are experienced across teams as the business evolves.
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