Heres what its REALLY like working as a sales rep at Zillow - Inside Sales Consultant Zillow Employee Review

5.0
Apr 6, 2014
Recommend
CEO approval
Business Outlook

Pros

So the culture, benefits package, commission structure perks are great. A co-worker put it best "You get to be yourself here". If anyone gets me going about my job I usually can't stop talking for 20 minutes. Most people eventually respond with "It almost sounds like you're making it up". The management treats the employees with respect and have all done your job before, so the advice/help/coaching all comes from experience and they are super supportive. This place is truly amazing and you do get to be a part of a company that is consistently breaking records and winning month after month. The culture values doing the right thing, enriching the lives of the employees and clients we work with and nobody (Sales or management) is above this "no jerks, support your coworkers" culture all the way up to the top.

Cons

This job isn't for everybody. The people who shine are VERY competitive and driven, and put 100% into their work EVERY day. You have to really WANT this to be here. You don't have to put in more than 40-50 hours, but you do need to work HARD and keep a cheetah pace. If you want the payoff, you need to spend all your time on the phone. (It's like they expect you to work hard to make a lot of money, what a concept right?!?) This is a DREAM job if you are willing to put in the work, but there are no shortcuts to being successful in this position and people who can't stay focused on the long term career picture and get stuck in the day to day grind may find it difficult to keep pace.

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5.0
May 13, 2026
Recommend
CEO approval
Business Outlook

Pros

Great company to work for

Cons

Long hours with low pay

1
3.0
May 8, 2026
Recommend
CEO approval
Business Outlook

Pros

You can make good money here.

Cons

In sales, job can change often. For example: I was making good money and excelling because I am a relationship Sales person. Then they changed it to where you get the sale, and instead of being able to grow that account via that relationship you just broke into, you have to pass it to an account manager and go back to cold/robo calling. You "book" of business you recive to prospect from is a lottery. I received a book of prospects/accounts that most of the were low income, or senior living properties. They don't have a budget and have a line of renter on a waitlist. No way to convince them to spend money on advertising but you still have the same quota.

2
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Zillow Response
3w
Thank you for sharing such a detailed perspective. We understand that frequent changes to roles, account ownership and business priorities can have a real impact on relationship-building and the day-to-day experience in sales. We’re glad to hear compensation was a positive part of your time at Zillow, and we appreciate you being candid about where the model and structure felt frustrating. Feedback like yours helps us better understand how these changes are experienced across teams as the business evolves.
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