The toughest sales job I've ever had. - Inside Sales Consultant Zillow Employee Review

3.0
Jun 11, 2014
Recommend
CEO approval
Business Outlook

Pros

Lots of perks- free snacks, drinks and gatherings. Benefits package is good and they offer stock as well.

Cons

Long hours with no breaks. There's an expectation of 200 calls a day which is made very clear. They hire a ton of sales folks all at once with the expectation that most will quit.

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Zillow Response
11y
Hi, Spencer (ceo) here. You are right that we have very high expectations of our people. We don't however expect that most of our new salespeople will quit! That's definitely not the expectation nor is it our hope! We do a much better job of onboarding and training new salespeople now than we did in the past, though I'm sure we could do better. The biggest challenge for new salespeople is that they don't have any existing clients from whom to draw positive experiences with our product. Once a salesperson gets a few dozen successful clients under his/her belt, then the job gets so much easier. Still challenging, but much easier.

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Cons

Long hours with low pay

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3.0
May 8, 2026
Recommend
CEO approval
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Pros

You can make good money here.

Cons

In sales, job can change often. For example: I was making good money and excelling because I am a relationship Sales person. Then they changed it to where you get the sale, and instead of being able to grow that account via that relationship you just broke into, you have to pass it to an account manager and go back to cold/robo calling. You "book" of business you recive to prospect from is a lottery. I received a book of prospects/accounts that most of the were low income, or senior living properties. They don't have a budget and have a line of renter on a waitlist. No way to convince them to spend money on advertising but you still have the same quota.

2
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Zillow Response
1mo
Thank you for sharing such a detailed perspective. We understand that frequent changes to roles, account ownership and business priorities can have a real impact on relationship-building and the day-to-day experience in sales. We’re glad to hear compensation was a positive part of your time at Zillow, and we appreciate you being candid about where the model and structure felt frustrating. Feedback like yours helps us better understand how these changes are experienced across teams as the business evolves.
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