1) Leadership is fantastic 2) Work is challenging 3) Coworkers are authentic and caring 4) Massive opportunity for growth 5) Benefits are getting better --- namely, 401k match, maternity leave
Cons
I truly love working at Zillow. As the company grows, there is certainly a bit more red tape and process. This can be challenging. However, leadership is aware of this and makes an effort to combat this.
Zillow Response
11y
Thank you for the review. Yes, I am definitely aware of the challenges that we face as we grow. And I am committed to minimizing red tape and process (except where helpful!). We have to remain nimble and keep acting like a startup in order to stay ahead.
I've always said that "startup" is a state of mind. A company doesn't stop being a startup when it reaches a certain size; it stops being a startup when it stops moving quickly. I think that Zillow, despite being > 1000 employees, can and will still act like a startup -- move fast, think big (one of our Core Values).
In sales, job can change often. For example: I was making good money and excelling because I am a relationship Sales person. Then they changed it to where you get the sale, and instead of being able to grow that account via that relationship you just broke into, you have to pass it to an account manager and go back to cold/robo calling. You "book" of business you recive to prospect from is a lottery. I received a book of prospects/accounts that most of the were low income, or senior living properties. They don't have a budget and have a line of renter on a waitlist. No way to convince them to spend money on advertising but you still have the same quota.
2
Zillow Response
1mo
Thank you for sharing such a detailed perspective. We understand that frequent changes to roles, account ownership and business priorities can have a real impact on relationship-building and the day-to-day experience in sales.
We’re glad to hear compensation was a positive part of your time at Zillow, and we appreciate you being candid about where the model and structure felt frustrating. Feedback like yours helps us better understand how these changes are experienced across teams as the business evolves.