Fantastic company! - CX Consultant Zillow Employee Review

5.0
Dec 6, 2014
Recommend
CEO approval
Business Outlook

Pros

Great leadership. Management is all very approachable and really tries to advocate for their employes. Everyone's ideas and needs are listened to and put to action. The executives are engaging to listen to. Even in a room of a thousand people they make their speeches feel personable. The hiring process is really thorough, but if you get a job here you'll see why. Everybody that works at this company is a perfect fit with their team. Zillow sees the importance of company culture and does a great job of making sure that their employes work well together. I believe that everyone on my team genuinely likes one another. There are a lot of perks for working here, and HR is striving to make them even better. Can't wait for the 401k matching to start.

Cons

I think people on the sales team have way too much pressure on them and it trickles down to others.

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Zillow Response
11y
Thank you for the great review. I agree that the annual meeting in December helped get everyone on the same page, and also fired us up for 2015. It is a huge investment in time, energy and money, but it is worth it. Getting 1000+ Zillowites all together in person for a few days to talk about the company, our goals, our culture, and our strategy is very important. Thank you for being here, and for contributing positively to our core values.

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CEO approval
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Pros

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Cons

Long hours with low pay

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3.0
May 8, 2026
Recommend
CEO approval
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Pros

You can make good money here.

Cons

In sales, job can change often. For example: I was making good money and excelling because I am a relationship Sales person. Then they changed it to where you get the sale, and instead of being able to grow that account via that relationship you just broke into, you have to pass it to an account manager and go back to cold/robo calling. You "book" of business you recive to prospect from is a lottery. I received a book of prospects/accounts that most of the were low income, or senior living properties. They don't have a budget and have a line of renter on a waitlist. No way to convince them to spend money on advertising but you still have the same quota.

2
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Zillow Response
1mo
Thank you for sharing such a detailed perspective. We understand that frequent changes to roles, account ownership and business priorities can have a real impact on relationship-building and the day-to-day experience in sales. We’re glad to hear compensation was a positive part of your time at Zillow, and we appreciate you being candid about where the model and structure felt frustrating. Feedback like yours helps us better understand how these changes are experienced across teams as the business evolves.
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