Incredible company to work for - Account Manager Zillow Employee Review

5.0
Dec 7, 2014
Recommend
CEO approval
Business Outlook

Pros

I have worked at Zillow for just under a year. I actually found the job listing a year ago on Glassdoor and after reading the reviews, I knew it was too good to be true. Everyday when I walk in the office, I am so happy to be there. From my co-workers, to the environment, to the snacks--- it's so easy to see the culture. Zillow thrives on our core values, for example: think big, move fast and winning is fun. These values are apparent in each of the employees. They are posted on our walls as constant reminder of what we are here to do. I work directly with our Sales Team and Agents. Though at times, it can be tiring, like any job, I have never been more excited helping my colleagues and customers at any other job. I have scheduled monthly meetings with my supervisor, though it's rare that a week goes by without us checking in. My manager is in touch, as well as the VP. I have never felt happier at any company that I have worked at. Of course there are moments when you are physically and mentally tired, but it's worth it.

Cons

The only con isn't really a con in my eyes... we are growing so quickly that we can't hire support in each department fast enough. The work load is tough at times. If you can't stand the heat, get out of the kitchen.

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Zillow Response
11y
Thank you very much for the great review of Zillow. I'm really glad that you are enjoying your time here, and finding the work challenging and the culture to be solid. Thank you!

Explore other reviews about Zillow

5.0
May 13, 2026
Recommend
CEO approval
Business Outlook

Pros

Great company to work for

Cons

Long hours with low pay

1
3.0
May 8, 2026
Recommend
CEO approval
Business Outlook

Pros

You can make good money here.

Cons

In sales, job can change often. For example: I was making good money and excelling because I am a relationship Sales person. Then they changed it to where you get the sale, and instead of being able to grow that account via that relationship you just broke into, you have to pass it to an account manager and go back to cold/robo calling. You "book" of business you recive to prospect from is a lottery. I received a book of prospects/accounts that most of the were low income, or senior living properties. They don't have a budget and have a line of renter on a waitlist. No way to convince them to spend money on advertising but you still have the same quota.

2
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Zillow Response
1mo
Thank you for sharing such a detailed perspective. We understand that frequent changes to roles, account ownership and business priorities can have a real impact on relationship-building and the day-to-day experience in sales. We’re glad to hear compensation was a positive part of your time at Zillow, and we appreciate you being candid about where the model and structure felt frustrating. Feedback like yours helps us better understand how these changes are experienced across teams as the business evolves.
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