Best place to work and grow! - Senior Program Manager Zillow Employee Review

5.0
Jun 15, 2015
Recommend
CEO approval
Business Outlook

Pros

Product Team Structure - Engineering teams at Zillow have clearly defined goals and ownerships. I know what my team needs to do we can usually get it done without spending ages talking and coordinating with other teams. Company Vision - Management does a good job of communicating where the company is going both in the next months and years and make it clear how everyone fits into that plan and how their work contributes to that goal. Ownership - I don't know anyone at Zillow who feels their job isn't important, or as a joke goes is responsible for polishing the print button, everyone can get enough responsibility to push themselves to the limit. Opportunities for growth - My manager sincerely cares about my success and helps identify ways for me to improve and grow. I feel that my career has accelerated since I've joined Zillow. Company culture - I can tell that everyone I work with wants to be there and cares about their job and the success of the company. Working in a place like this is inspiring and pushes me to perform better. Benefits & Pay - Zillow benefits and pay have become more competitive over the last few years. It's especially good if you're bullish on the stock, because bonuses are still paid in stock options. Also, as of today there's a discretionary time off policy which means you can take as much time off as you see fit. Work/Life Balance - many people I know work 40-50 hours per week and are successful. There's no pressure to work overtime unless there's an exceptional business need. Office - The office in downtown Seattle is amazing. Great views, standing desks, snacks, coffee & espresso machines, and weekly yoga.

Cons

Stock Options - depending on when you got your stock and when you plan to cash it in these can work against you compared to how you're paid at other big companies. I think this is a good con and filters for the right people. Change/Growth - Zillow is growing quickly and so far has managed to deal with the larger size well, but this is always going to be a risk. It's no longer a start-up.

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Zillow Response
11y
Thank you very much for sharing your experiences at Zillow. Having people feel connected to their teams and understand how their work can make a difference and how it is tied to company goals is something I feel very strongly about. I am glad you are experiencing that on our team. I encourage you to be a part of making sure we continue to live our core values as we grow. It is a risk, but one we are working to stay ahead of. The best ideas come from the individual team members, so if you every see something that we could be doing better, please come find me. Thanks again - David Beitel CTO, Zillow Group

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In sales, job can change often. For example: I was making good money and excelling because I am a relationship Sales person. Then they changed it to where you get the sale, and instead of being able to grow that account via that relationship you just broke into, you have to pass it to an account manager and go back to cold/robo calling. You "book" of business you recive to prospect from is a lottery. I received a book of prospects/accounts that most of the were low income, or senior living properties. They don't have a budget and have a line of renter on a waitlist. No way to convince them to spend money on advertising but you still have the same quota.

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Zillow Response
1mo
Thank you for sharing such a detailed perspective. We understand that frequent changes to roles, account ownership and business priorities can have a real impact on relationship-building and the day-to-day experience in sales. We’re glad to hear compensation was a positive part of your time at Zillow, and we appreciate you being candid about where the model and structure felt frustrating. Feedback like yours helps us better understand how these changes are experienced across teams as the business evolves.
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