Great Company - Anonymous employee Zillow Employee Review

5.0
Jul 6, 2015
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

-Great benefits and work/life balance -Both teamwork and individual contributions are highly valued -Wonderful management -Frequent opportunities to expand your skills and range -Perks like free snacks, standing desks (they move up and down at the touch of a button), gym reimbursement etc. - Zillow invests in keeping their people happy -Data meritocracy - best idea with best data wins; minimal politicking compared to anywhere else I've worked -Good advancement opportunities

Cons

-Not a lot of effective communication between different teams

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Zillow Response
10y
Thank you for your great review! You are right, we do keep investing in our employees because they are our number one asset. I hear your point about communication, you’re right, communication is key and earlier this month we ramped up our communications efforts by hiring someone fully dedicated to making sure employee communication is clear, transparent and complete. Look for changes coming down the pipeline.

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You can make good money here.

Cons

In sales, job can change often. For example: I was making good money and excelling because I am a relationship Sales person. Then they changed it to where you get the sale, and instead of being able to grow that account via that relationship you just broke into, you have to pass it to an account manager and go back to cold/robo calling. You "book" of business you recive to prospect from is a lottery. I received a book of prospects/accounts that most of the were low income, or senior living properties. They don't have a budget and have a line of renter on a waitlist. No way to convince them to spend money on advertising but you still have the same quota.

2
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Zillow Response
1mo
Thank you for sharing such a detailed perspective. We understand that frequent changes to roles, account ownership and business priorities can have a real impact on relationship-building and the day-to-day experience in sales. We’re glad to hear compensation was a positive part of your time at Zillow, and we appreciate you being candid about where the model and structure felt frustrating. Feedback like yours helps us better understand how these changes are experienced across teams as the business evolves.
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