It's been a great ride @ ZOC - Inside Sales Consultant Zillow Employee Review

4.0
Dec 1, 2015
Recommend
CEO approval
Business Outlook

Pros

You learn how to be a sales professional while having fun. The ability to make 6 figures. There is never a dull moment and they give you lots of benefits and spiffs.

Cons

Too many politics, promoting is not merit based and favoritism is a part of the job in some aspects. The company has a lot of links to work out and hopefully soon. Management should be trained before appointed to management. Your success can be determined by your manager and/or your region which are both out of your control.

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Zillow Response
10y
Thank you for the review. We are glad to hear you find both the culture and financial opportunity as positive aspects of our business. Regarding career pathing and promotions, our approach is focused as much on performance and skill set as it is exhibition of our company values. I am curious to hear more about your experience; specifically pertaining to promotions not being merit based and suggestions you have regarding the continued development of our leadership team. Please feel free to pull me aside on the sales floor or schedule some time to discuss your feedback. Thanks again for your review. Steve Capezza – Senior Director, Orange County Sales

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CEO approval
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Pros

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Cons

Long hours with low pay

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3.0
May 8, 2026
Recommend
CEO approval
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Pros

You can make good money here.

Cons

In sales, job can change often. For example: I was making good money and excelling because I am a relationship Sales person. Then they changed it to where you get the sale, and instead of being able to grow that account via that relationship you just broke into, you have to pass it to an account manager and go back to cold/robo calling. You "book" of business you recive to prospect from is a lottery. I received a book of prospects/accounts that most of the were low income, or senior living properties. They don't have a budget and have a line of renter on a waitlist. No way to convince them to spend money on advertising but you still have the same quota.

2
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Zillow Response
1mo
Thank you for sharing such a detailed perspective. We understand that frequent changes to roles, account ownership and business priorities can have a real impact on relationship-building and the day-to-day experience in sales. We’re glad to hear compensation was a positive part of your time at Zillow, and we appreciate you being candid about where the model and structure felt frustrating. Feedback like yours helps us better understand how these changes are experienced across teams as the business evolves.
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