I WOULDN'T RECCOMEND THIS ROLE TO MY WORST ENEMY - Account Executive Zillow Employee Review

1.0
Apr 6, 2025
Recommend
CEO approval
Business Outlook

Pros

Fully remote, which is great when you're working 10+ hour days Decent benefits, though good luck actually using your PTO If you're in the right region (read: Central), you might enjoy more "flexibility" than others PTO accrues fast—probably because you'll never take it while trying to hit quota

Cons

OTE is far below what you’ll see in similar tech sales roles Quotas are designed for superheroes—only about 10 out of ~140 reps hit them regularly enough to earn full commission You’re stuck with a set book of accounts, even though the unassigned ones are more likely to convert (including previous clients, who reps aren't even allowed to call) There are clients actively paying for advertising, but if they add to their spend via self-serve, no one gets credit—so revenue is being generated, just not for you Deal ownership is strictly enforced—unless you’re in the Central region, where it’s more of a suggestion. Reps close deals out of region with zero consequence while leadership shrugs Management is inconsistent at best. Most have never sold one of the two main products (Showcase) and have no experience in this exact sales model—yet somehow, you’re expected to figure it out Forget taking time off. Over half your opportunities come from inbound leads, so any PTO means missed commission and falling behind Leadership seems out of touch with how bad morale really is. The answer to everything is “more activity,” even though reps are earning less and working harder. Still no spiffs, no incentives, just pressure Performance expectations vary wildly depending on your manager. One team might lose a rep after a few bad months, while another keeps them indefinitely. There’s no consistency—just vibes

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Zillow Response
1y
We’re truly sorry to hear that your experience is not meeting your expectations. We are committed to fostering a supportive environment, and your feedback highlights areas where we can improve. We appreciate your honesty and would like to learn more about your experience. We strongly encourage you to raise your concerns with your HR Business Partner or via our anonymous reporting platform. Detailed information about reporting these concerns is available on the company intranet.

Explore other reviews about Zillow

5.0
May 13, 2026
Recommend
CEO approval
Business Outlook

Pros

Great company to work for

Cons

Long hours with low pay

1
3.0
May 8, 2026
Recommend
CEO approval
Business Outlook

Pros

You can make good money here.

Cons

In sales, job can change often. For example: I was making good money and excelling because I am a relationship Sales person. Then they changed it to where you get the sale, and instead of being able to grow that account via that relationship you just broke into, you have to pass it to an account manager and go back to cold/robo calling. You "book" of business you recive to prospect from is a lottery. I received a book of prospects/accounts that most of the were low income, or senior living properties. They don't have a budget and have a line of renter on a waitlist. No way to convince them to spend money on advertising but you still have the same quota.

2
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Zillow Response
3w
Thank you for sharing such a detailed perspective. We understand that frequent changes to roles, account ownership and business priorities can have a real impact on relationship-building and the day-to-day experience in sales. We’re glad to hear compensation was a positive part of your time at Zillow, and we appreciate you being candid about where the model and structure felt frustrating. Feedback like yours helps us better understand how these changes are experienced across teams as the business evolves.
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