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Enterprise Mobility

Engaged Employer

Enterprise Mobility reviews

2.9

31% would recommend to a friend

(19,303 total reviews)
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Chrissy Taylor

90% approve of CEO

31% positive business outlook

Enterprise Mobility has an employee rating of 2.9 out of 5 stars, based on 19,303 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Enterprise Mobility employee rating is in line with the average (within 1 standard deviation) for employers within the Transporte y logística industry (3.5 stars).

Reviews by job title

19K reviews
2.0
Sep 17, 2018

Run, Run, Run

Recommend
CEO approval
Business Outlook

Pros

great perks for those who can stick it out. There are truly great people scattered around the company.

Cons

very long list comprised of.... yes the hours are far worse than they even tell you, and they make it clear that you will work a lot. Pay is low for demanding collage graduates. They mask the low pay by forecasting your salary based on an extreme amount of hours. lets be real, its $15. The people are miserable and complain non stop about the job. its mostly college kids with little work experience who are put in positions to make a lot of mistakes. the benefits are horrible, the medical benefits are as good as just paying for them out of pocket privately. They take ZERO care of their employees ( 0.0%). The company truly believes that by say they take care of their employees that it will somehow translate to actual care, but that's all it is... just talk. When they pitch to you all the advancement.. that's because its a huge revolving door of very unhappy people.

1.0
Feb 24, 2018
Recommend
CEO approval
Business Outlook

Pros

1. Good benefit packages available. 2. You will get to work with people your age, who are sometimes nice. 3. Some customers are pleasant & great conversationalists. 4. If you're an individual who thrives on beating out your opponent, even if that opponent is your coworker, you're a great candidate.

Cons

1. Why does renting cars need to be a 60 hour per week job? Hire more individuals to ease this issue, especially at busier locations & peak times of the year. Or increase starting pay to incentivize employees to want to be at work every waking hour. 2. Absolutely no room for advancement unless your sales numbers are outstanding. Enterprise does not have a culture where a variety of skills, aptitudes, & strengths are recognized as important & necessary to operate a successful business. Unless you use pushy sales tactics to sell to customers, good luck being taken seriously as a human being, let alone a good employee. 3. Lunch breaks are sparse. Understandable during peak lunch rushes, but no breaks during other slower times of the day. 12+ hour days without taking a 15 minute break to relax, unwind, or cool off slowly wears you down, physically & emotionally. 4. Work life balance does not exist to any extent. Depending on specific branch hours, you may be required to work weekends, as well as 12+ hour days during the week. Due to severe understaffing, 'flex time' is often pushed off due to branch staffing needs. 5. Enterprise prides themselves on such a friendly, team-oriented culture with family values, but if you were there you do not have time to see your family. How can a cut throat environment be team-oriented? Hypocrisy is rampant.

3.0
Sep 9, 2017
Recommend
CEO approval
Business Outlook

Pros

Overall, Enterprise ended up being a love/hate for me. The company has one of the best training programs available but you MUST BE A TOP SELLER OR YOU WILL GO NOWHERE. I fortunately was in the top 1/3 of sales each month as a management trainee and a few months I was in the top 10. If you are in the top 10 for sales out of your group (usually around 150-175 employees depending on the city) you get invited to a "Platinum Club Dinner" which is a great way to have face time with department heads and even the VP of the group. The problem with how the sales program is set up is that you have to have a certain customer service score (ESQI) to even qualify. A few months my individual sales numbers were good enough to go but since my branch had a low customer service score I didn't get to attend the dinner. Now how does this make sense? You're not allowing your best sellers to go because of a random service call made out to customers and some people just happen to never be satisfied. On the other-hand you will work with some great people along the way that I am still friends with today. Area Managers often hold weekly sales contests for Free Lunches and Happy Hours. Although, I think a better incentive to have would be a few hours paid off for performing well or sporting event tickets or something. (thats just my opinion). It really all depends on your branch that you work at, city, and your managers. My second manager was one of the best managers I've ever had at a job which is why she got promoted to Area Manager a few months after I got started. Some other pros are benefits but the 401k is average. Only 3% matching and you have to be there for 6 years to be 100% vested. You also learn how to really communicate with people and build relationships. Depending on your branch some of these people may be corporate travelers and you may see them multiple times a week. One of my old co-workers had such a good relationship with a renter that he was actually offered a sales job by him and ended up taking it.

Cons

As you can see the main con is work/life balance which was the reason I ended up leaving the company and got a different sales job. I didn't want to leave Enterprise because I was performing very well and on track to be an Assistant Manager at the start of my second year. After I grilled(MQI Test) I stayed for a few months hoping that it would get better but it only got worse. AT A MINIMUM A MANAGEMENT TRAINEE WILL WORK 49 HOURS. I AVERAGED 52-58 HOURS A WEEK AND WE WERE CLOSED ON SUNDAYS. (SOME BRANCHES ARE A 7 DAY OPERATION.) IF YOU WANT TO HIT YOU BASE PAY IN KANSAS CITY AS AN ASSISTANT MANAGER YOU MUST WORK A MINIMUM OF 53 HOURS. 53 hours minimum is absurd.... I would get to work at 6:45 a.m. and leave most nights around 6:45 p.m. On top of all that the worst part is you have to wash cars in a suit and tie.. Most branches including ours are understaffed and the MT's became the car preps. I on average cleaned around 20-25 cars each day. Then I would run inside all sweaty and disgusting to help out a customer. Its honestly a joke. The only positive way to look at this is that you'll develop one hell of a work ethic and transitioning into a normal 40-45 hour work week will feel like a breeze.

Viewing 64 - 66 of 19,303 Reviews

Glassdoor has 33,994 Enterprise Mobility reviews submitted anonymously by Enterprise Mobility employees. Read employee reviews and ratings on Glassdoor to decide if Enterprise Mobility is right for you.