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Enterprise Mobility

Engaged Employer

Enterprise Mobility reviews

2.9

31% would recommend to a friend

(19,303 total reviews)
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Chrissy Taylor

90% approve of CEO

31% positive business outlook

Enterprise Mobility has an employee rating of 2.9 out of 5 stars, based on 19,303 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Enterprise Mobility employee rating is in line with the average (within 1 standard deviation) for employers within the Transporte y logística industry (3.5 stars).

Reviews by job title

19K reviews
2.0
Jan 21, 2025
Recommend
CEO approval
Business Outlook

Pros

When I started with the company I worked for the most amazing leaders. These leaders made an impossible job doable & enjoyable. These leaders taught me invaluable skill sets and helped me develop as a leader. Unfortunately, the CEO has surrounded herself with "yes" people and is not getting the critical feedback needed to continue the positive leadership that built this company. This has already eroded most of the positive elements that made this career path viable, and in all likelihood, this will continue. That being said, you learn a lot about business working in retail and managing retail teams. If you must work at Enterprise, work there for a year, get into management to get the experience, and then move on before you waste too much time.

Cons

The job itself sucks- no one will deny that. Retail is a hard business, it requires you to forget about work-life balance and sacrifice yourself for the company. Long hours, working holidays, and low pay until you reach upper management are just a reality of this business. They sell you on the big picture, which can be lucrative, but only a few will make it and it won't be based on merit, it's all about who you know. I arguably "made it," but I could no longer support the toxic leadership team I worked under and what they wanted me to sell. I had to sell employees on why we were consistently changing their pay for the worse, why they should work more hours for less pay, why they should work weekends and holidays, ect. Leaving Enterprise was the best decision I ever made, and I wish I made it sooner.

1.0
Mar 4, 2024
Recommend
CEO approval
Business Outlook

Pros

Get to drive nice cars Good progression system

Cons

For your own sake consider before applying- As promising as it seems, there's more cons than pros. 1) Be expected to work really long hours, it is very rare you get to go home at 5:00, you cannot leave until the day's admin is fully complete. 2) HR makes you do a trust-pilot review 1 week after joining to boost their ratings- (this is why there are so many 5 star and 1-2 star reviews) 3) Say goodbye to your phone gallery- your phone is your biggest asset on the job. You will be inundated with vehicle reg's from all over the fleet (at least 10 a day), sure you can delete it but its effort on a daily basis 4) After 6 months, you will be moved to a new location without your choice 5) You will see the dark side of the company within a few months. The pure corruption of managers just to seek profits. For example, my manager rented a customer a car which had a brake-light warning, purely because it was a high profit deal. They do not care about morals, just money. 6) Expect stress- As a starter you will be ok but as you progress you will experience the stress you get from seniors to boost your ratings and they will give you minimal help possible. I have seen assistant managers leave their jobs due to the extreme stress they get 7) Your degree will not help you in any way possible- in reality it is a basic business management job. So its only beneficial if you have absolutely nothing else going on for you 8) As a starter, your salary will be £1.6k (if outside London), the bonuses are very limited unless you hit ELITE (which is the top 20 people with the highest sales in a certain area (i.e Bristol- Swansea) 9) You will be expected to clean cars. 10) Your manager will define 50% of your experience. If you have a decent manager, you will progress. If you have someone who cant be arsed, you wont learn anything. That being said if you still want to apply go for it, but you will get a very limited scope of knowledge but you will get alot of stress, limited hours of sleep and little pay. See the breakdown of the following pay scheme: Management trainee ( starter): £1.6k p/m Management assistant (1-2 years experience): £1.8k p/m Assistant Manager (+2-3 years experience): £2.1k p/m Manager: £2.5k p/m

1.0
Jul 26, 2023
Recommend
CEO approval
Business Outlook

Pros

Driving nice cars?? I guess??

Cons

Have to cater to the customers even if they’re completely wrong so you can try to get a 5 star review from them which enterprise does not even send to every customer. Customer base was horrible. Washing cars in dress clothes is a complete joke. The promotions are laughable. Oh did I mention when you get promoted to an assistant manager and a customer damages a car it comes out of your commission ? Because you’re “learning how to run a business”. They also try to sell the people who are good at their jobs on working the airport with terrible hours and no regular schedule, no thanks. You’re also promoted based on how much of their crappy insurance you sell to customers. They love to rip off insurance customers and tell them they’re responsible for sales tax which is completely not true, the insurance company covers the sales tax as well but they try to put you in the largest vehicle possible depending on how much your insurance gives you for your car therefore making that customer responsible for sales tax.

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Enterprise Mobility Response
2y
Thank you for sharing your experience. We value the effort and service our teams provide, to both the customers and our company. We know employees at every level are vital to our success, and we believe it’s important to recognize their efforts and provide opportunities for growth and advancement. We also offer a competitive compensation and a wide range of benefits to help employees live their best life. We’d like to know more about your experience. Please reach out to us at employeecommunications@erac.com if you have details you’d like to share. Thank you!
Viewing 73 - 75 of 19,303 Reviews

Glassdoor has 33,994 Enterprise Mobility reviews submitted anonymously by Enterprise Mobility employees. Read employee reviews and ratings on Glassdoor to decide if Enterprise Mobility is right for you.