Epicor Software reviews

3.7

72% would recommend to a friend

(1,986 total reviews)
avatar

Steve Murphy

79% approve of CEO

71% positive business outlook

Epicor Software has an employee rating of 3.7 out of 5 stars, based on 1,986 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Epicor Software employee rating is in line with the average (within 1 standard deviation) for employers within the Tecnologías de la información industry (3.9 stars).

Reviews by job title

2K reviews
2.0
Aug 3, 2016

Employees Not Really Valued

Recommend
CEO approval
Business Outlook

Pros

Epicor definitely has a good work/life balance. The benefits package is good and the work environment is great. Co-workers are wonderful people that are all interested in helping one another and working toward making the best product possible. Immediate manager is also fantastic to work for and very much cares about employees and the business.

Cons

Epicor cares far more about (saving) money than they do about their employees, the contributions they make, and the experience they have. On several occasions recently, several people each with 15+ years of experience were laid off so their jobs could be transferred overseas to save on money. Decades of experience was lost and Epicor seems to think that can simply be replaced in a few months or even a year or two. Completely unreasonable. New developers are being hired in India. While that is not a problem per se, trying to work collaboratively to develop software with when the two teams collaborating are literally on opposite sides of the world (offset by 12 hours), it makes the process of collaborating extremely difficult. If a question is asked, it can take up to a day for the answer due to the time differences. To add insult to injury, Epicor will send out emails to employees asking them refer friends to Epicor for jobs. Yeah, I've got a few...all the ones you just laid off to save money!

1.0
Aug 3, 2016

BDR

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

The benefits are strong and the PTO is generous

Cons

Management treats BDR's like they are children and rule by bullying. I am sure many HR policies are broken on a regular basis. Workers are treated unjustifiably poorly. It could be a positive work environment yet management creates a hostile work environment

1.0
Jul 29, 2016
Recommend
CEO approval
Business Outlook

Pros

At first it seems like a great job, they appear to be very transparent in the interview and do a good job getting you to believe it.

Cons

Now the truth... Marketing is AWFUL at this company. You get very few leads like they promise you, most of it is COLD CALLING. THEY LIE ABOUT THE COMMISSION STRUCTURE. They show you a break down in the interview of commission and it ends up being WAY LESS than what they show you. Depending on if you are Distribution or Retail your experience with management will vary. The two teams sit by there. Expect to be micromanaged to the max, its annoying. They try to tell you that you will make $60,000 at the job which seems believable. ITS NOT. You'll be lucky to hit $40,000. One of the managers will say "I guarantee you that the person who wrote this review wasn't hitting their number because they weren't making the calls. Happens all the time, all you have to do is make the calls." The bottom line is there are WAY TO MANY BDR's that work there and not enough to go around. DON'T WASTE YOUR TIME AT THIS PLACE. I'm glad I got out and am on to better things. I was there for a while and management always promised things like getting promoted if you hit your numbers and I can tell you they will not follow through.

Viewing 1459 - 1461 of 1,986 Reviews

Glassdoor has 2,412 Epicor Software reviews submitted anonymously by Epicor Software employees. Read employee reviews and ratings on Glassdoor to decide if Epicor Software is right for you.