Ericsson First Level Operations reviews

3.1

83% would recommend to a friend

(8 total reviews)
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Börje Ekholm

100% approve of CEO

83% positive business outlook

Reviews by job title

8 reviews
3.0
Jan 19, 2020
Recommend
CEO approval
Business Outlook

Pros

A complex range of activities, which imply a continuous communication strategy between departments, critical thinking and problem solving skills could be developed easily.

Cons

It depends very much on the project. The project where i worked, it was devoid of anything that stands for a training. I had to ask every single time for help from my colleagues, because the procedures for fault management of incidents were outdated. There was also a continuous flux of incoming calls from technicians across Spain, and there were only 3 or 4 persons assigned for a daily shift.

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