FDM Group reviews

3.1

53% would recommend to a friend

(3,949 total reviews)
avatar

Rod Flavell

55% approve of CEO

34% positive business outlook

FDM Group has an employee rating of 3.1 out of 5 stars, based on 3,949 company reviews on Glassdoor which indicates that most employees have a good working experience there. The FDM Group employee rating is in line with the average (within 1 standard deviation) for employers within the Tecnologías de la información industry (3.9 stars).

Reviews by job title

4K reviews
1.0
Jul 23, 2021

Fraud- avoid

Recommend
CEO approval
Business Outlook

Pros

Very little. If you hit lucky then you could be laughing but I was in a group of 30 and 27 of us landed the exact same role and the role was nothing like promised. We work in a call centre, answering phones all day to people who forgot their passwords. We had absolutely no say in the matter, it was very much "you should be thankful you have a job" type of vibe. Honestly please just avoid at all costs!!

Cons

Where to begin ... 1) 7 weeks unpaid training ... literally "teaching" you how to write emails ... and then claim it to be worth £20k! 2) trainers are inadequate - put you through a bunch of silly scenarios which i was willing to tolerate to get the great job they promised us ... had I known I'd be in a call centre then I would have been out at minute one. 3) once you're placed with a client they are impossible to get in touch with - honestly don't try, ive given up now. 4) oh if you've got a dentist app. Or something and you miss half a day then they won't pay you your day rate ... not even half of it. 5) you get about 4 contracts i your first 3 months with them so trying to keep up with was your rights / pay /obligation is is impossible... wouldn't be bad thing if you could contact someone but good luck with that. For a company who spends 1 full week teaching email "etiquette" they sure like to not reply to emails. 6) at the end of the day, fdm are there to get money (no issues with that) but it means that when it comes to a placement you have no choice. So if you have an interview as a project manager assistant on Wednesday and fdm get a formal offer from TSB tech now centre on Tuesday then you will be given that, even though you wanted the PMA role, you'd enjoy it more, would advance your career etc. 7) Im literally stuck answering phones to people who are IT illiterate for 9hrs a day which has nothing to do with my degree, nothing I want to do in the future and is absolutely not remotely challenging in the slightest...

2.0
May 9, 2021
Recommend
CEO approval
Business Outlook

Pros

Relocation to Hong Kong : I have made some lifelong friends and have had the best experiences of my life. I am staying on to get permanent residency. Decent training : The training itself is what made me want to pursue a career in software engineering. Frontend/Backend development and some soft skills is all offered as part of their training. Ridiculously easy interview: With both FDM and the client’s recruiter, but in hindsight this was probably a red flag.

Cons

Unpaid for the first 8 weeks of training: Joining as a fresh grad and with a huge amount of debt I had to work over the weekends to pay for my commute from South England to FDM’s London office. This meant that over the 8-week training program I was working 7 days a week. They were generous enough however, to pay for a one-way ticket to Hong Kong. Hefty debt if you break your contract: Though I have never heard of this happening to anyone, in your contract it states that if you choose to leave FDM before your contract expires and after your probation period then you must pay £20,000 for the training (which as stated were good but not that good). Terrible relocation package: With only $10,000HKD grant, it was enough to afford a month’s rent in a box sized room. Manipulating Account Managers: Prior to placement you are beached in “The Pond” where you receive additional training if necessary whilst the Account Managers try to seek a new role for you. However, most of the time here is spent waiting in a grey dimly lit office whilst waiting for a new opportunity. The Account Managers do not give a rat’s backside about your background or skills because their priority is to place you in any role, they can so that they receive a commission on your salary. I was pressured into interviewing for non-technical roles which received threats of being reported to senior staff if I refused to take an interview. My first role I was straight up lied to that it would be “Java heavy” whereas in my second role I was led to believe that I would have some “technical responsibilities” which turned out to be sales. No real work experience from any of the roles resulting in 2 years wasted: After completing the intensive Java training program, I was excited to get my hands dirty with some coding at my first role. A few weeks after the first day my concerns began to grow as I had dabbled with a few spreadsheets but not written one line of code. The weeks turned into months and by this point I was pleading with my manager to grant me any work that would utilise my skills in Java. He was kind enough to give me a small project that lasted two weeks but after it was complete, I was left with very little to do again. That was until I was assigned an Arts and Crafts task which involved cutting A4 paper into “cheque-sized” pieces to be used one of their testing machines. Humiliated, I asked my Account Manager to find me another role to which she replied, “just do the job”. At this point I had given up in finding any meaningful work, but I was pleased to discover that Amazon was one of the few unblocked websites, so I spent the rest of my time reading books on the Kindle Web Browser. When the one-year contact with the client expired, my Account Manager notified me that I would not be extended, and my sigh of relief was met with a bark - “Unprofessional!” I gained as much work experience from my second placement except I had more freedom. My new manager treated me to lunch on my first day where I described how eager I was to get into software development to which he responded, “oh but you won’t be doing any of that here”. He was very sympathetic towards me because he knew I could not leave and was aware of the nature of FDM’s business. He was kind enough to let me work from home whenever I wanted and gave me very little work to do. I decided to use the spare time I had to take online courses in software development. This was a feeble attempt to steer my career in the direction I wanted after my contract was finished and I was rid of FDM for good.

2.0
Apr 24, 2018

High-stakes Gamble

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

2 years guaranteed salary. If you received a 2:1 from a respectable university you will be competent enough to secure a placement through FDM Group. The client interviews tend to be quick and informal, almost like a done deal. You will make a network of like-minded individuals who are also struggling in the job market (usually why they end up at the academy in the first place).

Cons

The obvious ones are out there already. I have a few more: The job descriptions provided in the academy are usually non-existent. Sometimes you will have no idea what role you are about to interview for! The problem with this is that if the client likes you but you realise you are not a fit for the role, they could hire you and you cannot turn it down. Then you are stuck in that role for as long as needed. Account managers will do all they can to keep you on-site if you want to leave the placement and look for a new role at the academy. Some people love their 2 years and go on to be permanent employees at these companies. In my opinion it is a BIG gamble to give 2 years of your life to FDM Group. As a young graduate as long as you are prepared to move around the U.K for roles-they are out there. No need to go to through FDM group. If you are reading this, please keep applying elsewhere!

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