Does FedEx Office pay their employees well?

According to anonymously submitted Glassdoor reviews, FedEx Office employees rate their compensation and benefits as 3.0 out of 5. Find out more about salaries and benefits at FedEx Office. This rating has decreased by 1% over the last 12 months.

How satisfied are employees working at FedEx Office?

100% of FedEx Office employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated FedEx Office 1.0 out of 5 for work life balance, 3.0 for culture and values and 3.0 for career opportunities.

What are the top reviewed jobs at FedEx Office?

Center Consultant (260) , Assistant Manager (237) , Lead Consultant (185) , Store Manager (109) , Center Manager (106) , Customer Service Representative (106) , Store Consultant (101) , Consultant (92) , Manager (62) , Sales Associate (54) , Retail Sales Associate (48) , Sales Consultant (48) , Customer Consultant (47) , Senior Store Manager (41) , Center Lead Consultant (34)

What are the pros of working at FedEx Office according to real employee reviews?

"Benefits are great and so are the incentives also getting to know your coworkers as family over time really great!" ((in 541 reviews)); "One thing this company has done right in my experience is hiring some really great people over the years." ((in 137 reviews)); "Great boss and coworkers." ((in 77 reviews)); "Flexible Hours so you could balance this while going to school or working another job." ((in 63 reviews)); "Tuition Reimbursement after 3 months, healthcare benefits ( 1 year for part" ((in 31 reviews))

What are the cons of working at FedEx Office according to real employee reviews?

"The pay is low and you are over worked with no staff to save company money" ((in 265 reviews)); "Bad management leads to big turn over" ((in 229 reviews)); "Defiantly some really good and really bad managers out there." ((in 133 reviews)); "I've seen new team members last 48 hours before they quit because they cannot handle the onslaught of information." ((in 102 reviews)); "Bad upper management who treat all stores the same without knowing how they operate and who their customer base is" ((in 96 reviews))

What are employees saying about FedEx Office layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about FedEx Office layoffs and their outlook for job security at FedEx Office in 2026.

What are the top reviewed FedEx Office locations?

Querétaro , Teziutlán , Campeche

FedEx Office reviews

4.0

100% would recommend to a friend

(2,322 total reviews)

Brian D. Philips

100% approve of CEO

100% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (2,322 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

FedEx Office has an employee rating of 4.0 out of 5 stars, based on 2,322 company reviews on Glassdoor which indicates that most employees have a good working experience there. The FedEx Office employee rating is in line with the average (within 1 standard deviation) for employers within the Ventas al mayoreo y al menudeo industry (3.5 stars).

Reviews by job title

2K reviews

4.0

Aug 31, 2016

Rewarding Job

Center lead consultant

Recommend

CEO approval

Business Outlook

Pros

Fairly flexible hours, IF you are willing to be flexible as well. Requests are handled fairly, decent pay for service industry. Great team atmosphere. Excellent benefits including health coverage and full match (up to first 5%) in 401(k) contributions.

Cons

When business slows down, hours get cut. But will rebound with business level. It can get stressful when the main business hours are over, and shifts get scaled down in staffing. As all areas of center are still operational. You could be running between self-service, shipping and sales counter for extended periods.

4.0

Aug 22, 2016

printer operator

Production operator

Recommend

CEO approval

Business Outlook

Pros

full time, schedule on 3 shift that can match with study plan. coworkers.

Cons

low pay, some boring days, after a while same job and loop days. 3rd shift and sunday.

1.0

Aug 3, 2016

Over worked, underpaid, treated like a dog by customers

Lead consultant

Recommend

CEO approval

Business Outlook

Pros

Discounted shipping rates, a couple amazing coworkers.

Cons

Very long hours. Normal for me to go 2-3 weeks straight with no days off. 3 days off in the last 2 months. Severely understaffed all the time. Customers take out their anger of wait times on you as if you made the choice to be running a store meant to have 20+ employees with only 4, and that includes management. This is in a location open 18 hours a day. It's easy to do the math. Upper management will work you to the bone for your measly paycheck while they enjoy their salaries which in my case comes out to be 5 times what I make. Came in over qualified for the position, and will be taking one of the other much more lucrative job offers I have on the table. Lost over a year of my life and this job has put a huge amount of stress on myself, my wife, and my children.

Viewing 433 - 435 of 2,322 Reviews

Jobs at FedEx Office

Retail Customer Service Associate

Retail Customer Service Associate

Print Production Operator

Retail Customer Service Associate

FedEx Office

FedEx Office reviews

Company ratings over time

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Reviews by job title

Rewarding Job

printer operator

Over worked, underpaid, treated like a dog by customers

Jobs at FedEx Office

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