Does FedEx Office pay their employees well?

According to anonymously submitted Glassdoor reviews, FedEx Office employees rate their compensation and benefits as 3.0 out of 5. Find out more about salaries and benefits at FedEx Office. This rating has decreased by 1% over the last 12 months.

How satisfied are employees working at FedEx Office?

100% of FedEx Office employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated FedEx Office 1.0 out of 5 for work life balance, 3.0 for culture and values and 3.0 for career opportunities.

What are the top reviewed jobs at FedEx Office?

Center Consultant (260) , Assistant Manager (237) , Lead Consultant (185) , Store Manager (109) , Center Manager (106) , Customer Service Representative (106) , Store Consultant (102) , Consultant (92) , Manager (62) , Sales Associate (54) , Retail Sales Associate (48) , Sales Consultant (48) , Customer Consultant (47) , Senior Store Manager (41) , Center Lead Consultant (34)

What are the pros of working at FedEx Office according to real employee reviews?

"Benefits are great and so are the incentives also getting to know your coworkers as family over time really great!" ((in 547 reviews)); "One thing this company has done right in my experience is hiring some really great people over the years." ((in 137 reviews)); "Great boss and coworkers." ((in 78 reviews)); "FedEx offers tuition reimbursement up to a certain amount, and also is flexible about scheduling and willing to work with you regarding school schedules and things of the sort." ((in 33 reviews)); "Great Company and culture." ((in 31 reviews))

What are the cons of working at FedEx Office according to real employee reviews?

"The pay is low and you are over worked with no staff to save company money" ((in 275 reviews)); "Bad management leads to big turn over" ((in 224 reviews)); "Defiantly some really good and really bad managers out there." ((in 136 reviews)); "No training provided" ((in 102 reviews)); "Bad upper management who treat all stores the same without knowing how they operate and who their customer base is" ((in 98 reviews))

What are employees saying about FedEx Office layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about FedEx Office layoffs and their outlook for job security at FedEx Office in 2026.

What are the top reviewed FedEx Office locations?

Querétaro , Teziutlán , Campeche

FedEx Office reviews

4.0

100% would recommend to a friend

(2,323 total reviews)

Brian D. Philips

100% approve of CEO

100% positive business outlook

Ratings by demographic groups

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FedEx Office has an employee rating of 4.0 out of 5 stars, based on 2,323 company reviews on Glassdoor which indicates that most employees have a good working experience there. The FedEx Office employee rating is in line with the average (within 1 standard deviation) for employers within the Ventas al mayoreo y al menudeo industry (3.5 stars).

Reviews by job title

2K reviews

4.0

Jul 21, 2011

Wonderful culture

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

The people at FedEx Office were the absolute best. They were considerate, caring, and dedicated to one another. More like family than co-workers.

Cons

After company restructure, great people were let go and it was never the same afterward.

2.0

Jul 1, 2011

The benefits are very good but the job lacks opportunity.

Center production coordinator

Recommend

CEO approval

Business Outlook

Pros

The benefits are very good for position. The hours are somewhat flexible allowing employees to take time off for appointments and vacations. Employees can get discounts on Microsoft Office and Photoshop.

Cons

The pay starts at $9 per hour and the new employees mainly work nights, weekends, and holidays. The store does not close due to bad weather. There is little opportunity to move in the company or to other branches. Management is rarely available after 3 pm.

2.0

May 8, 2011

ok- it's a job

Customer service coordinator

Recommend

CEO approval

Business Outlook

Pros

The best reason to work here is the FedEx name. It is one of Fortune magazines top 100 companies, which to me means job security. They do offer health insurance, 401K and also some discounts are places like Apple, HP, and Sprint, for example.

Cons

My part of the insurance for my family is around $400 a month, which is 1/4 of my pay. They really expect a lot out of you, production, customer service, SALES, and shipping, which is fine, but not for what they pay. It takes a long time for change to happen, even when it is reported. (ie management problems)

Viewing 550 - 552 of 2,323 Reviews

Jobs at FedEx Office

Retail Customer Service Associate

Retail Customer Service Associate

Retail Customer Service Associate

Retail Customer Service Associate

Retail Customer Service Associate

FedEx Office

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Wonderful culture

The benefits are very good but the job lacks opportunity.

ok- it's a job

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