Does FedEx Office pay their employees well?

According to anonymously submitted Glassdoor reviews, FedEx Office employees rate their compensation and benefits as 3.0 out of 5. Find out more about salaries and benefits at FedEx Office. This rating has decreased by 1% over the last 12 months.

How satisfied are employees working at FedEx Office?

100% of FedEx Office employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated FedEx Office 1.0 out of 5 for work life balance, 3.0 for culture and values and 3.0 for career opportunities.

What are the top reviewed jobs at FedEx Office?

Center Consultant (260) , Assistant Manager (237) , Lead Consultant (185) , Store Manager (109) , Center Manager (106) , Customer Service Representative (106) , Store Consultant (102) , Consultant (92) , Manager (62) , Sales Associate (54) , Retail Sales Associate (48) , Sales Consultant (48) , Customer Consultant (47) , Senior Store Manager (41) , Center Lead Consultant (34)

What are the pros of working at FedEx Office according to real employee reviews?

"Benefits are great and so are the incentives also getting to know your coworkers as family over time really great!" ((in 547 reviews)); "One thing this company has done right in my experience is hiring some really great people over the years." ((in 137 reviews)); "Great boss and coworkers." ((in 78 reviews)); "FedEx offers tuition reimbursement up to a certain amount, and also is flexible about scheduling and willing to work with you regarding school schedules and things of the sort." ((in 33 reviews)); "Great Company and culture." ((in 31 reviews))

What are the cons of working at FedEx Office according to real employee reviews?

"The pay is low and you are over worked with no staff to save company money" ((in 275 reviews)); "Bad management leads to big turn over" ((in 224 reviews)); "Defiantly some really good and really bad managers out there." ((in 136 reviews)); "No training provided" ((in 102 reviews)); "Bad upper management who treat all stores the same without knowing how they operate and who their customer base is" ((in 98 reviews))

What are employees saying about FedEx Office layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about FedEx Office layoffs and their outlook for job security at FedEx Office in 2026.

What are the top reviewed FedEx Office locations?

Querétaro , Teziutlán , Campeche

FedEx Office reviews

4.0

100% would recommend to a friend

(2,323 total reviews)

Brian D. Philips

100% approve of CEO

100% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (2,323 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

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Disability

Parent or family caregiver

Veteran status

FedEx Office has an employee rating of 4.0 out of 5 stars, based on 2,323 company reviews on Glassdoor which indicates that most employees have a good working experience there. The FedEx Office employee rating is in line with the average (within 1 standard deviation) for employers within the Ventas al mayoreo y al menudeo industry (3.5 stars).

Reviews by job title

2K reviews

3.0

Apr 8, 2010

Used to be great. then Texas took over

Courier

Recommend

CEO approval

Business Outlook

Pros

They have good insurance because they are such a big company, They pay for a few holidays off.

Cons

The hourly rates are not good. You get put on crazy deadlines and all the employees in the stores constantly complain about there work. Everything Changes all the time. just when something starts going good they change it. There MVR point scale is really short. 12 points in 3 years. 1 accident under 1000 = 6 points, 1 ticket = 6 points. in your own car or company vehicle

2.0

Mar 6, 2010

CSS- Review

Customer service specialist

Recommend

CEO approval

Business Outlook

Pros

The opportunity to develop your professional and sales skills. However, after you have some skill sets under your belt- move on! Other companies have better working environments and more competitive pay. Benefits are good.

Cons

Horrible "work-life" balance with very little reward for your efforts. There are two different worlds between management and team members. Your not "in the club" until your a manager or in another professional position.

4.0

Feb 17, 2010

FedEx Office is still a great place to work even if there are some roadblocks.

It started with kinko's

Recommend

CEO approval

Business Outlook

Pros

Great family feel even though it's parent company is FedEx. Pay is decent, 401K is good, vacation is good and benefits are good.

Cons

Very little room for advancement for field based corporate team members, a bit of disconnect between parent company FedEx and FedEx Office. Shipping model does not translate into custom manufacturing. The Kinko's culture has erroded away and the tenured team members who made Kinko's attractive enough for FedEx to buy them are long gone. FedEx needs to cherish the ones that got them where they are.

Viewing 559 - 561 of 2,323 Reviews

Jobs at FedEx Office

Retail Customer Service Associate

Retail Customer Service Associate

Retail Customer Service Associate

Retail Customer Service Associate

Retail Customer Service Associate

FedEx Office

FedEx Office reviews

Company ratings over time

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Reviews by job title

Used to be great. then Texas took over

CSS- Review

FedEx Office is still a great place to work even if there are some roadblocks.

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