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      FedEx Office

      Part of FedEx

      Engaged Employer

      FedEx Office reviews

      4.0

      100% would recommend to a friend

      (2,323 total reviews)
      avatar

      Brian D. Philips

      100% approve of CEO

      100% positive business outlook

      Ratings by demographic groups

      FedEx Office has an employee rating of 4.0 out of 5 stars, based on 2,323 company reviews on Glassdoor which indicates that most employees have a good working experience there. The FedEx Office employee rating is in line with the average (within 1 standard deviation) for employers within the Ventas al mayoreo y al menudeo industry (3.5 stars).

      Reviews by job title

      2K reviews
      4.0
      Jul 24, 2008

      Good environment, bad economics

      1l support technician
      Recommend
      CEO approval
      Business Outlook

      Pros

      The people you work with are smart and competent

      Cons

      Hiring freeze has caused the technical support call center to be severely under-staffed with no signs of improvement in the future. So when the average hold time for someone calling in is over 4 minutes, we are no longer allowed to actually troubleshoot any problems, we have to escalate all of those calls to the self-serve call back group who will get to the problem 48 hours later. It's frustrating when you know you're able to solve a problem someone is having, but aren't allowed to help that person just so an arbitrary service level agreement can be met.

      4.0
      Jun 22, 2008

      Great place to work... temporarily.

      Customer service coordinator
      Recommend
      CEO approval
      Business Outlook

      Pros

      For someone with a hs diploma looking for work the pay is good and experience isn't needed. You can always return if you need to leave for some reason. Moving up is always an option.

      Cons

      Not really any opportunities to move to corporate level if you obtain a college degree. At least not where I was. Even with a degree I wasn't given the opportunity to move up, at least not by the person that actually does the hiring. My manager often encouraged me to apply though.

      Viewing 568 - 570 of 2,323 Reviews
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      ReviewsFedEx Office reviews

      Glassdoor has 3,842 FedEx Office reviews submitted anonymously by FedEx Office employees. Read employee reviews and ratings on Glassdoor to decide if FedEx Office is right for you.