FedEx Office reviews

4.0

100% would recommend to a friend

(2,312 total reviews)
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Brian D. Philips

100% approve of CEO

100% positive business outlook

FedEx Office has an employee rating of 4.0 out of 5 stars, based on 2,312 company reviews on Glassdoor which indicates that most employees have a good working experience there. The FedEx Office employee rating is in line with the average (within 1 standard deviation) for employers within the Ventas al mayoreo y al menudeo industry (3.5 stars).

Reviews by job title

2K reviews
2.0
Oct 18, 2013

Very full and unsatisfying work

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Fantastic benefits, a variety of people to interact with

Cons

There really seems to be no management structure, it's mostly imagined and without serious guidelines. Those guidelines which do exist don't seem to enhance employees lives only customers, not bad however it is stressing. They have the well known policy of never saying no, however I do not support such a policy. I also question the reasons behind companies like this making people sign contracts saying any ideas they have while at work are the property of their employer, while it sounds logical it is really just to creepy for my tastes.

1.0
Jul 27, 2013
Recommend
CEO approval
Business Outlook

Pros

Brand awareness is all I can say, however the reputation is changing as this company continues to prove that they made a mistake by buying Kinko's

Cons

Too many to list, but know that the people that run this company are self serving and do not support affirmative action. Their idea of promoting is to promote white females and that's it. We all know that's a loophole in the system when affirmative action was intended to also help minority groups get treated fairly. If you are of any minority ethnicity, you have no chance of getting ahead. I worked there for 6 years - I'm a minority female - and during that time there were never any minorities in Executive leadership roles. NEVER in the history of the company. That says a lot about the culture, that no diversity in thought, experiences or interpretation of how the company should be run exists. Take note and take your talents elsewhere of you are a minority. Also, this company has not been profitable since bought by FedEx. The leaders are fickle and change processes and bonus structures for sales too much. Most Commercial Sales professionals are underpaid and overworked with tedious reporting and tactical activities that do not result in making money for the employee, but only for the company!

1.0
May 17, 2013
Recommend
CEO approval
Business Outlook

Pros

24 hour locations do provide some schedule flexibility, but even that is changing to staffing that is based on transactions per half hour

Cons

No room for advancement Medical an dental are expensive and cover little Inadequately staffed location make for a hectic work day Cronyism is rampant and often favorites are hand picked to advance to better paying positions. Pay is not that great for what you do, and higher paid employees with tenure are being pushed out of the company

Viewing 88 - 90 of 2,312 Reviews

Glassdoor has 3,829 FedEx Office reviews submitted anonymously by FedEx Office employees. Read employee reviews and ratings on Glassdoor to decide if FedEx Office is right for you.