FedEx Office reviews

The combination of fast digital printing and express shipping means that your job at FedEx Office is to fix it when other people have failed to do their job. And if it isn't possible to fix it, or if the customer comes in not understanding that 24-hour turn-around is expensive, they will get pissed off and take it out on the person behind the counter. There are some very nice people who come in to the store, but the rude, aggressive, unreasonable people are much, much louder, and it is easier for a single event to create a 'bad day' than to create a 'good day'.

The entire company is "black and white". Management is very weak and not informative at all. They will point you in a different direction when asking for help. When applying, the info packet stresses that FedEx prides itself on providing room for opportunity, but this is far from true. The way the compensation is set up, you are paid just enough to survive, but not little enough to leave (being that starting pay is 30% higher than minimum wage). Don't expect to move up into management in your store, they only accept transfers from other stores/states. Scheduling changes every week.