Does FedEx Office pay their employees well?

According to anonymously submitted Glassdoor reviews, FedEx Office employees rate their compensation and benefits as 3.0 out of 5. Find out more about salaries and benefits at FedEx Office. This rating has decreased by 1% over the last 12 months.

How satisfied are employees working at FedEx Office?

100% of FedEx Office employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated FedEx Office 1.0 out of 5 for work life balance, 3.0 for culture and values and 3.0 for career opportunities.

What are the top reviewed jobs at FedEx Office?

Center Consultant (260) , Assistant Manager (237) , Lead Consultant (184) , Store Manager (107) , Center Manager (106) , Customer Service Representative (106) , Store Consultant (101) , Consultant (92) , Manager (62) , Sales Associate (54) , Sales Consultant (48) , Customer Consultant (47) , Retail Sales Associate (47) , Senior Store Manager (41) , Center Lead Consultant (34)

What are the pros of working at FedEx Office according to real employee reviews?

"Benefits are great and so are the incentives also getting to know your coworkers as family over time really great!" ((in 518 reviews)); "One thing this company has done right in my experience is hiring some really great people over the years." ((in 130 reviews)); "Great boss and coworkers." ((in 74 reviews)); "Flexible Hours so you could balance this while going to school or working another job." ((in 68 reviews)); "flexible schedule and chances to move up" ((in 31 reviews))

What are the cons of working at FedEx Office according to real employee reviews?

"The pay is low and you are over worked with no staff to save company money" ((in 268 reviews)); "Bad management leads to big turn over" ((in 225 reviews)); "Defiantly some really good and really bad managers out there." ((in 128 reviews)); "I've seen new team members last 48 hours before they quit because they cannot handle the onslaught of information." ((in 104 reviews)); "Bad upper management who treat all stores the same without knowing how they operate and who their customer base is" ((in 100 reviews))

What are employees saying about FedEx Office layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about FedEx Office layoffs and their outlook for job security at FedEx Office in 2026.

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FedEx Office

Part of FedEx

FedEx Office reviews

4.0

100% would recommend to a friend

(2,313 total reviews)

Brian D. Philips

100% approve of CEO

100% positive business outlook

Ratings by category

4.0

Diversity & inclusion

3.0

Culture & values

3.0

Compensation and benefits

3.0

Career opportunities

2.0

Senior management

1.0

Work/Life balance

FedEx Office has an employee rating of 4.0 out of 5 stars, based on 2,313 company reviews on Glassdoor which indicates that most employees have a good working experience there. The FedEx Office employee rating is in line with the average (within 1 standard deviation) for employers within the Ventas al mayoreo y al menudeo industry (3.5 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

2K reviews

2.0

Jul 18, 2012

Trainwreck......A consistence of inconsistency

Center manager

Recommend

CEO approval

Business Outlook

Pros

Easy, mindless work, Learn Adobe Software for free, shipping discounts, Verizon Wireless Cell Phone Discounts

Cons

Corporate Office very inconsistent, MD's and DM's are pointless and appear useless. Ridiculous revenue ideas for example Product of the month is cell phone car chargers????? Really What market are we really in????

3.0

May 10, 2012

Challenging

Assistant senior center manager

Recommend

CEO approval

Business Outlook

Pros

The promotion opportunities within the centers were fair. District Manager focus on promoting within which was a postive.

Cons

Competency of leaders were always in question. The salary and rewarding employees are a negative at Fedex Office.

2.0

Feb 23, 2012

The work is simple but the management is killing the company.

Production coordinator

Recommend

CEO approval

Business Outlook

Pros

You'll get 70% off on express shipping and 50% off on ground shipping. Being open 24 hrs in many locations also allows for flexibility in scheduling.

Cons

Fedex may be great at processing packages and coordinating their shipping but they are terrible at production. The equipment is old and broken and printers are run years and years past their lifespans so that the most basic tools you need to work are not available. All quality/service problems are viewed as a matter of processing that can only be solved with their cumbersome software not by providing adequate tools. I've been told directly by executives that Kinko's was only bought for the retail space and Office hasn't had a profitable year since the purchase.

Viewing 157 - 159 of 2,313 Reviews

Jobs at FedEx Office

Retail Customer Service Associate

Retail Customer Service Associate

Retail Customer Service Associate

Retail Customer Service Associate

Retail Customer Service Associate