FedEx Office reviews

4.0

100% would recommend to a friend

(2,316 total reviews)
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Brian D. Philips

100% approve of CEO

100% positive business outlook

FedEx Office has an employee rating of 4.0 out of 5 stars, based on 2,316 company reviews on Glassdoor which indicates that most employees have a good working experience there. The FedEx Office employee rating is in line with the average (within 1 standard deviation) for employers within the Ventas al mayoreo y al menudeo industry (3.5 stars).

Reviews by job title

2K reviews
3.0
Nov 28, 2017

FEDEX OFFICE

Recommend
CEO approval
Business Outlook

Pros

The pros are some of the coworkers are pretty cool. Some of the customers go to the offices on a regular basis and you build a connection with them. Depending on the office that you work for, the hours are doable.

Cons

Politics in upper management. Some times the customers do not understand that certain things are out of your control and they think it is your fault. They start harassing you and being rude.

1.0
Nov 26, 2017
Recommend
CEO approval
Business Outlook

Pros

Discount Shipping, Paid time off, Floating Holiday.

Cons

FedEx will do little to no research on the employee market they are hiring in. Pay checks can range from more than you need to half of what is expected for a single bedroom apartment in a given area. Benefits are the same bulk bought garbage you can get from any corporate employer. The sole and main focus for there hiring is to steal talent at a discount wage from other companies. NEVER, and i mean NEVER. Accept a paycheck from them that your not willing to live with. The moment you sign on for $9, you STAY at $9. When you inquire and try to improve (for example going from part time to full) they will hire full timers around you, and only see you as a bought item. They do not care for there employees and just think they will buy another if you leave. Leading to horrible work environment with a backstabbing and hateful atmosphere with your fellow employees. As well as pitiful quality of there products. They assume perfection without any effort to provide the tools or incentives to do so. Any one that have been there for a long time does not care. That is for a good reason. You can only take constant double talk and liability dodging for so long before you just despise your work. FedEx is and only is good at shipping. Even that can be questionable since they insist on subcontracting there ground services. They even refuse to train their own drivers in that branch, insisting that they can just steal them from other companies. The services are also to expensive for what they are. Which also makes no sense why they treat their employees as they do. They charge like they care but there is no proof of it going to the employees.

2.0
Oct 6, 2017

Assistant Manager

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Great opportunity to learn if your willing to put in effort and put yourself out there

Cons

No accountability, inconsistent team members. Weak pay. They spends millions on ideas and are very cheap with people

Viewing 196 - 198 of 2,316 Reviews

Glassdoor has 3,834 FedEx Office reviews submitted anonymously by FedEx Office employees. Read employee reviews and ratings on Glassdoor to decide if FedEx Office is right for you.