Does FedEx Office pay their employees well?

According to anonymously submitted Glassdoor reviews, FedEx Office employees rate their compensation and benefits as 3.0 out of 5. Find out more about salaries and benefits at FedEx Office. This rating has decreased by 1% over the last 12 months.

How satisfied are employees working at FedEx Office?

100% of FedEx Office employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated FedEx Office 1.0 out of 5 for work life balance, 3.0 for culture and values and 3.0 for career opportunities.

What are the top reviewed jobs at FedEx Office?

Center Consultant (260) , Assistant Manager (237) , Lead Consultant (185) , Store Manager (109) , Center Manager (106) , Customer Service Representative (106) , Store Consultant (102) , Consultant (92) , Manager (62) , Sales Associate (54) , Retail Sales Associate (48) , Sales Consultant (48) , Customer Consultant (47) , Senior Store Manager (41) , Center Lead Consultant (34)

What are the pros of working at FedEx Office according to real employee reviews?

"Benefits are great and so are the incentives also getting to know your coworkers as family over time really great!" ((in 547 reviews)); "One thing this company has done right in my experience is hiring some really great people over the years." ((in 137 reviews)); "Great boss and coworkers." ((in 78 reviews)); "FedEx offers tuition reimbursement up to a certain amount, and also is flexible about scheduling and willing to work with you regarding school schedules and things of the sort." ((in 33 reviews)); "Great Company and culture." ((in 31 reviews))

What are the cons of working at FedEx Office according to real employee reviews?

"The pay is low and you are over worked with no staff to save company money" ((in 275 reviews)); "Bad management leads to big turn over" ((in 224 reviews)); "Defiantly some really good and really bad managers out there." ((in 136 reviews)); "No training provided" ((in 102 reviews)); "Bad upper management who treat all stores the same without knowing how they operate and who their customer base is" ((in 98 reviews))

What are employees saying about FedEx Office layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about FedEx Office layoffs and their outlook for job security at FedEx Office in 2026.

What are the top reviewed FedEx Office locations?

Querétaro , Teziutlán , Campeche

FedEx Office reviews

4.0

100% would recommend to a friend

(2,323 total reviews)

Brian D. Philips

100% approve of CEO

100% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (2,323 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

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Veteran status

FedEx Office has an employee rating of 4.0 out of 5 stars, based on 2,323 company reviews on Glassdoor which indicates that most employees have a good working experience there. The FedEx Office employee rating is in line with the average (within 1 standard deviation) for employers within the Ventas al mayoreo y al menudeo industry (3.5 stars).

Reviews by job title

2K reviews

4.0

Aug 19, 2014

Good, not great, place to work.

Customer service coordinator

Recommend

CEO approval

Business Outlook

Pros

The people you work with are great and the company is very dynamic so things move pretty quickly.

Cons

Considering the different number of hats we wear, we do not get the compensation that we deserve. The company spends a lot of time training their managers about logistical factors regarding the business but very little time training them hot to communicate and manage their "teams".

2.0

Aug 18, 2014

Poor management at best for Canada

Field account executive

Recommend

CEO approval

Business Outlook

Pros

Only thing is that there were some great people as a part of the organization, however due to the management all have either left or about to leave.

Cons

Difficult to change and completely under resourced to try and achieve what they are looking for.

4.0

Aug 18, 2014

Decent corporate retail job.

Print production specialist

Recommend

CEO approval

Business Outlook

Pros

FedEx provides lots of free training in various aspects of the job, from graphic design to time management and sales strategies. Most of my co-workers were friendly and competent, and the benefits were great, although they were gradually being whittled back with changes in upper management.

Cons

It can be a very stressful and tedious job, especially considering how little entry-level employees are paid. In the time I was working there, many benefits were cut, including 401(k) matching and employee discounts.

Viewing 1987 - 1989 of 2,323 Reviews

Jobs at FedEx Office

Lead Retail Customer Service Associate

Mail Services Specialist

Print Production Operator

Retail Store Manager II

Retail Customer Service Associate

FedEx Office

FedEx Office reviews

Company ratings over time

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Reviews by job title

Good, not great, place to work.

Poor management at best for Canada

Decent corporate retail job.

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