FedEx Office reviews

4.0

100% would recommend to a friend

(2,323 total reviews)
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Brian D. Philips

100% approve of CEO

100% positive business outlook

FedEx Office has an employee rating of 4.0 out of 5 stars, based on 2,323 company reviews on Glassdoor which indicates that most employees have a good working experience there. The FedEx Office employee rating is in line with the average (within 1 standard deviation) for employers within the Ventas al mayoreo y al menudeo industry (3.5 stars).

Reviews by job title

2K reviews
4.0
Jan 30, 2014
Recommend
CEO approval
Business Outlook

Pros

Better environment to work in than most retail. Decent starting pay. Able to focus on one thing instead of having to do 50 things.

Cons

Lousy hours and bad management decisions on a lot to issues. Old outdated equipment. Forces employees to lie to customers

3.0
Jan 25, 2014
Recommend
CEO approval
Business Outlook

Pros

Large, well-known company (FedEx) combined with the, now obsolete, Kinko's name makes for a reputable shipping and printing company that is somewhat reliable to work for. You are never doing the same thing every day, especially in production. It can be a fun job that will teach you a variety of skills.

Cons

The people working in the FedEx Office stores are given instructions from people who have never worked at a store a day in their life, ie: Express, Ground, corporate, 1-800-Go-Fedex, etc. This makes for a VERY frustrating experience. You watch a lot of undeserving people get promoted, as is the downside to many retail & customer service positions. Every store is run differently, rules and procedures are changing constantly which lead to price differences, policy differences, and ultimately customer complaints. The variety of this job, while a pro, can also be a con. The upper management is an unfortunate joke in most cases, but again, that can be said for many retail & customer service jobs.

Viewing 2056 - 2058 of 2,323 Reviews

Glassdoor has 3,841 FedEx Office reviews submitted anonymously by FedEx Office employees. Read employee reviews and ratings on Glassdoor to decide if FedEx Office is right for you.