FedEx Office reviews

4.0

100% would recommend to a friend

(2,322 total reviews)
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Brian D. Philips

100% approve of CEO

100% positive business outlook

FedEx Office has an employee rating of 4.0 out of 5 stars, based on 2,322 company reviews on Glassdoor which indicates that most employees have a good working experience there. The FedEx Office employee rating is in line with the average (within 1 standard deviation) for employers within the Ventas al mayoreo y al menudeo industry (3.5 stars).

Reviews by job title

2K reviews
2.0
Jan 24, 2013

Getting Screamed At By Strangers

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

-401k and 5% match -ease of transferring locations -pay better than other service industries

Cons

Company consistently comes up with terrible ideas, using intimidation and and negative reinforcement instead of rethinking them. Example: Product of the Month evolution - Introduces idea (make $1 for every flashdrive sold) -> Idea performs badly (low POM sales because customers don't jive with nagging) -> Company creates contests with POM sales -> Idea still bad -> Company takes away only other incentive to care about company profits(sales bonus) "Now you HAVE to! TAKE THAT!" -> Idea still failure -> Upper management cracks down on lower management to employees as it's obviously the individual's fault -> Intimidation,negative reinforcement and firings instead of pulling terrible idea (People aren't buying silly products because the wages of said people who purchase silly products does not match current inflation rates. This company (among others) kills it's source demographic and punishes said demographic with less money to buy silly products then punishes them for not selling enough silly products with threats of termination. Repeat.) CRAP FLOATS UP Also... -Literally no reason to care about company as any incentive to sell more, do a better job, enjoy your position has been taken away. (No bonuses outside base pay that rarely increases) -Increasingly poor health insurance (deductible not payable on wage offered) -An environment of fear, paranoia and intimidation from management - who I'm sure experience fear, paranoia and intimidation from upper management then corporate. -Machines that constantly break down (several machines down on weekly basis) resulting in irate customers who think you're just incompetent. Phenomena seen after company switches to cheaper Canon machines. -Irate customers (from previous statement) blame employees for companies shortcomings. -Be prepared to never move up. (Tried four times and was rejected for seemingly made-up reasons that proved to be outdated or inaccurate.) -Raises are 1-3% of current pay a year unless manager likes you. -Company overall very condescending to so-called "low-skill" employees. -Nixed title system completely unless you're a supervisor. (No distinction in pay between roles) -No training. You teach yourself everything. -Management continues to pass down management responsibilities to lower employees without increased incentive. -FedEx continuously showcases profits to employees despite cuts all over. (Bullying?) The result of above has made my morale EXTREMELY LOW and near constantly depressed in the workplace. (FedEx responds with fake small talk, outlandish smile and kick to groin.)

1.0
Jan 17, 2013

Production

Recommend
CEO approval
Business Outlook

Pros

Good Medical / 401k Bennifits.

Cons

Reagulary Misstreats employees, Low pay, Heavily Cut Hours, Total lack of trust and respec of managers and below at all 8 locations that i've worked at, Very little communication with the higher ups, and mostly Very Regularly District Manager level and above threatening management and below. One example is that employees have been spending thier own money purchasing the monthly sale productions out of fear that if they don't have enough they're be fired.

4.0
Jan 17, 2013

Great Environment

Recommend
CEO approval
Business Outlook

Pros

Collaborative corporate environment, opportunities to learn new things. Very people focused. The leadership is accessible and has great ideas about where we are going. The culture is friendly, and focused on work life balance. I make an impact at work, but I can also go home at a reasonable time and be with my family.

Cons

Would be nice to have more growth opportunities.

Viewing 2152 - 2154 of 2,322 Reviews

Glassdoor has 3,840 FedEx Office reviews submitted anonymously by FedEx Office employees. Read employee reviews and ratings on Glassdoor to decide if FedEx Office is right for you.