FedEx Office reviews

4.0

100% would recommend to a friend

(2,320 total reviews)
avatar

Brian D. Philips

100% approve of CEO

100% positive business outlook

FedEx Office has an employee rating of 4.0 out of 5 stars, based on 2,320 company reviews on Glassdoor which indicates that most employees have a good working experience there. The FedEx Office employee rating is in line with the average (within 1 standard deviation) for employers within the Ventas al mayoreo y al menudeo industry (3.5 stars).

Reviews by job title

2K reviews
1.0
May 17, 2012
Recommend
CEO approval
Business Outlook

Pros

Honestly this company does come with very nice medical, dental and vision benefits. 80% Coverage for most stuff. 90% for some things and a few freebies. Also it does pay mileage, it's a bit of a pain paper work wise but if you end up traveling at all for a job there they'll pay for it. So that's pretty nice.

Cons

I haven't even been with the company for that long, about 5 years and even I think it's a former shell of it's self. Before this job I used to think myself a cynical pessimist but now I have found a master to learn from. This company is the most disorganized self destructing logistics based company I have seen. I an totally serious, in a conference call managers meeting I listened to a higher up from corporate literally put their fingers in their ears and say "la la la la la la" when they didn't want to hear about a complaint that someone had about having to work off the clock inorder to get what corporate wanted done. And the truly sad thing is that things may have gotten worse because of the poor economy but then we still regularly get emails on a biweekly basis about both the company doing awesome, even making an additional 50 million dollars above the usual 15% increase that quarter, and the next week how team members are doing enough to help save the starving company and that there's new mandatory training with slashed payroll budgets.

3.0
May 10, 2012
Recommend
CEO approval
Business Outlook

Pros

The promotion opportunities within the centers were fair. District Manager focus on promoting within which was a postive.

Cons

Competency of leaders were always in question. The salary and rewarding employees are a negative at Fedex Office.

4.0
May 6, 2012
Recommend
CEO approval
Business Outlook

Pros

Good pay for a service/retail level job, stores in every major metro area if you want to move, more professional than most retail / service jobs, clients include many sales reps (if you're interested in getting into professional sales), clients include many managers of big companies (if you're interested in networking), clients include small business / start-up executives (if you're interested in that kind of career),

Cons

You'll probably never make more than what $14 / hr is worth in 2012, almost 2000 stores and each differs greatly because operating procedures are modified or even ignored on a store to store basis, bonus requirements have become almost impossible to achieve , hiring wages are less than what they used to be and barely half for management compared to even five years ago, many tenured center managers have become complacent / indifferent and do minimum work failing to develop good employees or a successful store

Viewing 2206 - 2208 of 2,320 Reviews

Glassdoor has 3,838 FedEx Office reviews submitted anonymously by FedEx Office employees. Read employee reviews and ratings on Glassdoor to decide if FedEx Office is right for you.