FedEx Office reviews

4.0

100% would recommend to a friend

(2,316 total reviews)
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Brian D. Philips

100% approve of CEO

100% positive business outlook

FedEx Office has an employee rating of 4.0 out of 5 stars, based on 2,316 company reviews on Glassdoor which indicates that most employees have a good working experience there. The FedEx Office employee rating is in line with the average (within 1 standard deviation) for employers within the Ventas al mayoreo y al menudeo industry (3.5 stars).

Reviews by job title

2K reviews
3.0
Nov 26, 2010
Recommend
CEO approval
Business Outlook

Pros

-Cost of Health care is low relative to other companies -401K is great, they match dollar for dollar on first 5% of paycheck -Management is overall supportive, respectful and knowledgeable. -Good work/life balance. Time off is automatic if requested on time

Cons

-Pay is poor. This is not a job to support a family. Not unless, you are a manager or higher. -No Room for promotion. I work with managers that hold 4 years degrees. They have been with the company for 15 years and make no more than 50,000. These managers are considered cream of the crop. -TO much focus on doiung things by the book, and not enough focus on results and performance. Employees that stand around and have poor work ethic get rewarded for following all of the rules, but employees that think outside the box and make the company money are written up.

4.0
Nov 11, 2010
Recommend
CEO approval
Business Outlook

Pros

Well, I'm a very hard person to please when it comes to employment. I work as a customer service specialist here. I'm happy with the job I do. I've stayed here for a few years when I expected to just work here to supplement employment during a tough time. I reach out to customers, welcome them, expand opportunity, and grow small accounts. I have lots of fun making good contacts. Nobody following you around as a SCSS and the trust you get in your position to get the job done. Learning new ways to help customers based on the tools you're given. For me, it's always fun and challenging.

Cons

Getting the message from Senior level management is usually like playing telephone. By the time the message gets to you its a bit distorted and confusing. I'm sure if they refine it a bit, it will be fine. I think the rewards package for sales people could be better refined. Measurement tools used to rate the job you're doing benefits cheaters instead of those doing a good job.

3.0
Nov 10, 2010
Recommend
CEO approval
Business Outlook

Pros

Flexibility in the schedule You can usually haggle for a raise in lieu of promotion

Cons

The customers The incompetence of co workers Lack of communication between shifts and company in general FedEx Shipping rules are hard to remember and impossible to keep up with all the ways that you are taking that package in incorrectly Pay is low for the amount of work you are expected to do

Viewing 2260 - 2262 of 2,316 Reviews

Glassdoor has 3,834 FedEx Office reviews submitted anonymously by FedEx Office employees. Read employee reviews and ratings on Glassdoor to decide if FedEx Office is right for you.