Does FedEx Office pay their employees well?

According to anonymously submitted Glassdoor reviews, FedEx Office employees rate their compensation and benefits as 3.0 out of 5. Find out more about salaries and benefits at FedEx Office. This rating has decreased by 1% over the last 12 months.

How satisfied are employees working at FedEx Office?

100% of FedEx Office employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated FedEx Office 1.0 out of 5 for work life balance, 3.0 for culture and values and 3.0 for career opportunities.

What are the top reviewed jobs at FedEx Office?

Center Consultant (260) , Assistant Manager (237) , Lead Consultant (184) , Store Manager (108) , Center Manager (106) , Customer Service Representative (106) , Store Consultant (101) , Consultant (92) , Manager (62) , Sales Associate (54) , Sales Consultant (48) , Customer Consultant (47) , Retail Sales Associate (47) , Senior Store Manager (41) , Center Lead Consultant (34)

What are the pros of working at FedEx Office according to real employee reviews?

"Benefits are great and so are the incentives also getting to know your coworkers as family over time really great!" ((in 557 reviews)); "One thing this company has done right in my experience is hiring some really great people over the years." ((in 131 reviews)); "Great boss and coworkers." ((in 79 reviews)); "Flexible Hours so you could balance this while going to school or working another job." ((in 62 reviews)); "Great Company and culture." ((in 33 reviews))

What are the cons of working at FedEx Office according to real employee reviews?

"The pay is low and you are over worked with no staff to save company money" ((in 267 reviews)); "Bad management leads to big turn over" ((in 225 reviews)); "Defiantly some really good and really bad managers out there." ((in 133 reviews)); "Bad upper management who treat all stores the same without knowing how they operate and who their customer base is" ((in 104 reviews)); "Training is poor." ((in 100 reviews))

What are employees saying about FedEx Office layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about FedEx Office layoffs and their outlook for job security at FedEx Office in 2026.

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FedEx Office

Part of FedEx

FedEx Office reviews

4.0

100% would recommend to a friend

(2,316 total reviews)

Brian D. Philips

100% approve of CEO

100% positive business outlook

Ratings by category

4.0

Diversity & inclusion

3.0

Culture & values

3.0

Compensation and benefits

3.0

Career opportunities

2.0

Senior management

1.0

Work/Life balance

FedEx Office has an employee rating of 4.0 out of 5 stars, based on 2,316 company reviews on Glassdoor which indicates that most employees have a good working experience there. The FedEx Office employee rating is in line with the average (within 1 standard deviation) for employers within the Ventas al mayoreo y al menudeo industry (3.5 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

2K reviews

2.0

Mar 6, 2010

CSS- Review

Customer service specialist

Recommend

CEO approval

Business Outlook

Pros

The opportunity to develop your professional and sales skills. However, after you have some skill sets under your belt- move on! Other companies have better working environments and more competitive pay. Benefits are good.

Cons

Horrible "work-life" balance with very little reward for your efforts. There are two different worlds between management and team members. Your not "in the club" until your a manager or in another professional position.

4.0

Mar 6, 2010

-

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

Flexible hours at 24 hour locations, also flexible on location and moving around U.S.

Cons

Not very flexible in individual centers with time schedules. They get set in stone. Centers have recently become under staffed, and the work is very exhausitng and mundane.

3.0

Feb 18, 2010

FedEx Office: An American Business Dying of a Thousand Paper Cuts

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

The corporate office of FedEx Office employs many truly dedicated team members who often go above and beyond to try to make the business successful.

Cons

Unfortunately, the core quick copying/printing industry has largely moved from a mature industry to one in decline. The company constantly struggles to find the next product or service to make up for this loss, but almost always without success. To make a difficult situation even more tenuous, senior management has a track record of of rushing to market products and services that aren't quite ready for either customers to buy or the store team members to provide. So even those products and services that had a decent chance of being successful often fall short due to the rush to market.

Viewing 2281 - 2283 of 2,316 Reviews

Jobs at FedEx Office

Retail Customer Service Associate

Retail Customer Service Associate

Retail Customer Service Associate

Retail Customer Service Associate

Retail Customer Service Associate