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      FedEx Office

      Part of FedEx

      Engaged Employer

      FedEx Office reviews

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      4.0

      100% would recommend to a friend

      (2,313 total reviews)
      avatar

      Brian D. Philips

      100% approve of CEO

      100% positive business outlook

      Ratings by category

      4.0

      Diversity & inclusion

      3.0

      Culture & values

      3.0

      Compensation and benefits

      3.0

      Career opportunities

      2.0

      Senior management

      1.0

      Work/Life balance

      FedEx Office has an employee rating of 4.0 out of 5 stars, based on 2,313 company reviews on Glassdoor which indicates that most employees have a good working experience there. The FedEx Office employee rating is in line with the average (within 1 standard deviation) for employers within the Ventas al mayoreo y al menudeo industry (3.5 stars).

      Ratings by demographic groups

      Reviews by job title

      2K reviews
      4.0
      Jul 6, 2009

      FedEx Office Review

      Center technology specialist
      Recommend
      CEO approval
      Business Outlook

      Pros

      Company is very hands off (especially if you are good at what you do). Management is always flexible with your schedule and overly forgiving with habits such as tardiness, absences, etc. Again, this is usually if you have proven yourself valuable to the center in which you are employed. Benefits are outstanding for a retail company. Vacation, holiday pay, and floating holidays are also given to all full time employees. Company has ongoing training.

      Cons

      Centers can be very unorganized. Company offers such a wide range of services which take a long time to learn about. Centers can get very busy (retail stress). Many team members are very reluctant to help customers and/or have no customer service skills.

      4.0
      Feb 9, 2009

      FedEx-Start the Revolution

      Customer service representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      It's fun to make copies and interact with people-if you are outgoing and detail oriented, you will enjoy being at work. There are many opportunities to socialize and to talk to people about their personal lives as you make wedding invitations or birthday party fliers.

      Cons

      The work is somewhat repetitive and there can be a lot of stress. If you are clumsy, it is easy to ruin copies and waste resources.

      3.0
      Jan 27, 2009

      Not too many positive compliments here.

      Production operator
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great Benefits. Great stories for later in life. Employees generally are very loyal to one another, and will have your back when customers are accusing you of being incompetent. Usually, you weren't incompetent. While it is a corporate atmosphere being pressured to get the numbers right, coworkers have a tendency to "snap" in times of stress. Lots of bad moods and growling, but for the most part its pretty fun.

      Cons

      Very demanding customers, and generally disgruntled employees that are way past burn out . Store managers are usually aware of of employees and issues, but upper management is very corporate and unyielding to what is practical. Like I said earlier, employees become very disgruntled. Sometimes, people will just leave in the middle of a shift. This makes for a very rough shift, since it is usually the very busy times when people leave. Christmas is a nightmare. If you have the option, do not learn how to ship, or if you can, play dumb. The lines are out the door and people are very snippy.

      Viewing 2293 - 2295 of 2,313 Reviews
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      ReviewsFedEx Office reviews

      Glassdoor has 3,830 FedEx Office reviews submitted anonymously by FedEx Office employees. Read employee reviews and ratings on Glassdoor to decide if FedEx Office is right for you.