Does FedEx Office pay their employees well?

According to anonymously submitted Glassdoor reviews, FedEx Office employees rate their compensation and benefits as 3.0 out of 5. Find out more about salaries and benefits at FedEx Office. This rating has decreased by 1% over the last 12 months.

How satisfied are employees working at FedEx Office?

100% of FedEx Office employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated FedEx Office 1.0 out of 5 for work life balance, 3.0 for culture and values and 3.0 for career opportunities.

What are the top reviewed jobs at FedEx Office?

Center Consultant (260) , Assistant Manager (235) , Lead Consultant (184) , Store Manager (108) , Center Manager (106) , Customer Service Representative (106) , Store Consultant (101) , Consultant (92) , Manager (62) , Sales Associate (54) , Sales Consultant (48) , Customer Consultant (47) , Retail Sales Associate (47) , Senior Store Manager (41) , Center Lead Consultant (34)

What are the pros of working at FedEx Office according to real employee reviews?

"Benefits are great and so are the incentives also getting to know your coworkers as family over time really great!" ((in 547 reviews)); "One thing this company has done right in my experience is hiring some really great people over the years." ((in 130 reviews)); "Great boss and coworkers." ((in 74 reviews)); "Flexible scheduling and time off." ((in 31 reviews)); "Great Company and culture." ((in 29 reviews))

What are the cons of working at FedEx Office according to real employee reviews?

"The pay is low and you are over worked with no staff to save company money" ((in 262 reviews)); "Bad management leads to big turn over" ((in 224 reviews)); "Defiantly some really good and really bad managers out there." ((in 140 reviews)); "No training provided" ((in 102 reviews)); "I've been with the company for 3 years and found out 2 new team members were getting paid more than me." ((in 99 reviews))

What are employees saying about FedEx Office layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about FedEx Office layoffs and their outlook for job security at FedEx Office in 2026.

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FedEx Office

Part of FedEx

FedEx Office reviews

4.0

100% would recommend to a friend

(2,313 total reviews)

Brian D. Philips

100% approve of CEO

100% positive business outlook

Ratings by category

4.0

Diversity & inclusion

3.0

Culture & values

3.0

Compensation and benefits

3.0

Career opportunities

2.0

Senior management

1.0

Work/Life balance

FedEx Office has an employee rating of 4.0 out of 5 stars, based on 2,313 company reviews on Glassdoor which indicates that most employees have a good working experience there. The FedEx Office employee rating is in line with the average (within 1 standard deviation) for employers within the Ventas al mayoreo y al menudeo industry (3.5 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

2K reviews

1.0

Sep 6, 2008

A Company trying to find it's way.

Manager

Recommend

CEO approval

Business Outlook

Pros

A solid training organization has been built. . Great people in the field. Employees who are dedicated and passionate. Amazing focus on Customer Service. Very smart and talented field employees. New marketing programs, tools and resources now being offered.

Cons

Promotions based more on who you know and the good old boys network. Play golf with the right people and your going to move up fast. Senior Leadership is out of touch with the field. Mission statement says People First but in reality they are just words on a website. Lack of diversity a real concern and turnover rates on the rise again.

3.0

Aug 25, 2008

Good starting point

Graphic designer

Recommend

CEO approval

Business Outlook

Pros

Good opportunity for a first time job seeker to get your feet wet and also experience customer service. Good opportunity to learn on the job. Also if you take initiative the opportunity for a management position is great.

Cons

Not focusing on the long term goal but rather short term. The pay is not great and possible the cause of the big job turnover. The type of customer can be challenging to deal with as they often require jobs done yesterday.

4.0

Jul 24, 2008

Good environment, bad economics

1l support technician

Recommend

CEO approval

Business Outlook

Pros

The people you work with are smart and competent

Cons

Hiring freeze has caused the technical support call center to be severely under-staffed with no signs of improvement in the future. So when the average hold time for someone calling in is over 4 minutes, we are no longer allowed to actually troubleshoot any problems, we have to escalate all of those calls to the self-serve call back group who will get to the problem 48 hours later. It's frustrating when you know you're able to solve a problem someone is having, but aren't allowed to help that person just so an arbitrary service level agreement can be met.

Viewing 2305 - 2307 of 2,313 Reviews

Jobs at FedEx Office

Retail Customer Service Associate

Retail Customer Service Associate

Retail Customer Service Associate

Retail Customer Service Associate

Retail Customer Service Associate