Does FedEx Office pay their employees well?

According to anonymously submitted Glassdoor reviews, FedEx Office employees rate their compensation and benefits as 3.0 out of 5. Find out more about salaries and benefits at FedEx Office. This rating has decreased by 1% over the last 12 months.

How satisfied are employees working at FedEx Office?

100% of FedEx Office employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated FedEx Office 1.0 out of 5 for work life balance, 3.0 for culture and values and 3.0 for career opportunities.

What are the top reviewed jobs at FedEx Office?

Center Consultant (260) , Assistant Manager (237) , Lead Consultant (184) , Store Manager (109) , Center Manager (106) , Customer Service Representative (106) , Store Consultant (101) , Consultant (92) , Manager (62) , Sales Associate (54) , Sales Consultant (48) , Customer Consultant (47) , Retail Sales Associate (47) , Senior Store Manager (41) , Center Lead Consultant (34)

What are the pros of working at FedEx Office according to real employee reviews?

"Benefits are great and so are the incentives also getting to know your coworkers as family over time really great!" ((in 530 reviews)); "The people you work with are great and the company is very dynamic so things move pretty quickly." ((in 132 reviews)); "Great boss and coworkers." ((in 80 reviews)); "Flexible Hours so you could balance this while going to school or working another job." ((in 64 reviews)); "It a great opportunity to meet lot of people if you're a people person and interact with customers." ((in 44 reviews))

What are the cons of working at FedEx Office according to real employee reviews?

"The pay is low and you are over worked with no staff to save company money" ((in 268 reviews)); "Bad management leads to big turn over" ((in 233 reviews)); "Defiantly some really good and really bad managers out there." ((in 137 reviews)); "I've been with the company for 3 years and found out 2 new team members were getting paid more than me." ((in 105 reviews)); "Bad upper management who treat all stores the same without knowing how they operate and who their customer base is" ((in 99 reviews))

What are employees saying about FedEx Office layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about FedEx Office layoffs and their outlook for job security at FedEx Office in 2026.

What are the top reviewed FedEx Office locations?

Querétaro , Teziutlán , Campeche

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FedEx Office

Part of FedEx

FedEx Office reviews

4.0

100% would recommend to a friend

(2,317 total reviews)

Brian D. Philips

100% approve of CEO

100% positive business outlook

Ratings by category

4.0

Diversity & inclusion

3.0

Culture & values

3.0

Compensation and benefits

3.0

Career opportunities

2.0

Senior management

1.0

Work/Life balance

FedEx Office has an employee rating of 4.0 out of 5 stars, based on 2,317 company reviews on Glassdoor which indicates that most employees have a good working experience there. The FedEx Office employee rating is in line with the average (within 1 standard deviation) for employers within the Ventas al mayoreo y al menudeo industry (3.5 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

2K reviews

2.0

Mar 27, 2012

Good benefits, but unrealistic expectations and confusing metrics.

Lead production coordinator

Recommend

CEO approval

Business Outlook

Pros

Good benefits for a retail position. Promotions are given out frequently. There is an exit interview.

Cons

If customers are not greeted the whole shift gets written up. Metrics are overpowering. Expectations are too high.

2.0

Feb 21, 2012

Very stressful place to work. Never fully staffed, customers very angry, a very hostile environement

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

This is a hard question for me coming from a teamember who has worked over ten years there and has suffered greatly. If I were to chose a reason it would be that they atleast give you 32 hours so that you can stilll get your benefits. If they can't they can move you to a differnet store where you can get your full hours. You get 70% off on most shipping which is nice. It is usually not a probllem to get time off but you have to keep fowling up.

Cons

The only way to get a significant jump in salary is to get into management. I have worked outside of management for nine years and only managed to get $2 raise in salary since I started in 2002. Guess what I'm not management material and I'm currently looking for a new job since inflation has surpassed my salary. Cant pay my bills with a $12 an hour salary in Nor CA.

2.0

Feb 17, 2012

Sr. Management

Center manager

Recommend

CEO approval

Business Outlook

Pros

Free printing especially if you are a student. Just don't get caught. If you are a TM, depending on your manager, you can break company policy left and right. About 50% of the locations in San Francisco are currently run that way.

Cons

Incompetent Sr. Management. Sr. Management think that they are running the districts and regions but it is actually underpaid employees who do that. Wage increases are a joke. You can get hired at 12 dollars and 5 yrs later you will be at 13.50.

Viewing 268 - 270 of 2,317 Reviews

Jobs at FedEx Office

Retail Customer Service Associate

Retail Customer Service Associate

Retail Customer Service Associate

Retail Customer Service Associate

Retail Customer Service Associate