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      FedEx Office

      Part of FedEx

      Engaged Employer

      FedEx Office reviews

      4.0

      100% would recommend to a friend

      (2,317 total reviews)
      avatar

      Brian D. Philips

      100% approve of CEO

      100% positive business outlook

      Ratings by category

      4.0

      Diversity & inclusion

      3.0

      Culture & values

      3.0

      Compensation and benefits

      3.0

      Career opportunities

      2.0

      Senior management

      1.0

      Work/Life balance

      FedEx Office has an employee rating of 4.0 out of 5 stars, based on 2,317 company reviews on Glassdoor which indicates that most employees have a good working experience there. The FedEx Office employee rating is in line with the average (within 1 standard deviation) for employers within the Ventas al mayoreo y al menudeo industry (3.5 stars).

      Ratings by demographic groups

      Reviews by job title

      2K reviews
      3.0
      Feb 18, 2010

      FedEx Office: An American Business Dying of a Thousand Paper Cuts

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      The corporate office of FedEx Office employs many truly dedicated team members who often go above and beyond to try to make the business successful.

      Cons

      Unfortunately, the core quick copying/printing industry has largely moved from a mature industry to one in decline. The company constantly struggles to find the next product or service to make up for this loss, but almost always without success. To make a difficult situation even more tenuous, senior management has a track record of of rushing to market products and services that aren't quite ready for either customers to buy or the store team members to provide. So even those products and services that had a decent chance of being successful often fall short due to the rush to market.

      4.0
      Oct 12, 2009

      Okay job during school

      Retail associate
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great place to work while in school. Some stores are low key, others have draconian managers. Your experience will really depend on your particular store's manager. Management will jump at the opportunity to "write you up." The environment, as a result, wasn't always the best.

      Cons

      I felt there was little room for advancement (but I wasn't interested in advancing anyway). Management made very clear the budget crunch FedEx was experiencing, and my hours were cut as a result.

      4.0
      Jan 10, 2009

      An OK job, but proceed with caution...

      Production operator
      Recommend
      CEO approval
      Business Outlook

      Pros

      It's a highly technical environment that allows you to learn a cool trade. Management is usually very flexible with time off requests. Pay is decent for a college student. Company feels strongly about promoting from within, whether it may be in store or at the corporate office. Co-workers are always fun and there is always a tenured member to help out with the dozens of complicated services we offer.

      Cons

      STRESS!!!!! Crappy shifts. Often, the store will be extremely understaffed to take on the type of customers we attract (typical customer interactions can last anywhere from 5-45 mins.) Customers get angry when they have to wait but most of them do not understand our process and services. People come to Kinko's with an idea and we have to turn that idea into a reality.....time after time. This is not the standard retail store. There are no "cashiers". Another problem with the company is that they try to do too much. From FedEx shipping to direct mail to signs and graphics, its just too much. Alot of times, team members have no clue as to how to do certain tasks because 1. they only come once in a blue moon and 2. the training on our services suck. It's really easy to get overwhelmed by the workload, especially when you're clueless AND understaffed.

      Viewing 277 - 279 of 2,317 Reviews
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      Glassdoor has 3,835 FedEx Office reviews submitted anonymously by FedEx Office employees. Read employee reviews and ratings on Glassdoor to decide if FedEx Office is right for you.