Does FedEx Office pay their employees well?

According to anonymously submitted Glassdoor reviews, FedEx Office employees rate their compensation and benefits as 3.0 out of 5. Find out more about salaries and benefits at FedEx Office. This rating has decreased by 1% over the last 12 months.

How satisfied are employees working at FedEx Office?

100% of FedEx Office employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated FedEx Office 1.0 out of 5 for work life balance, 3.0 for culture and values and 3.0 for career opportunities.

What are the top reviewed jobs at FedEx Office?

Center Consultant (260) , Assistant Manager (237) , Lead Consultant (184) , Store Manager (109) , Center Manager (106) , Customer Service Representative (106) , Store Consultant (101) , Consultant (92) , Manager (62) , Sales Associate (54) , Sales Consultant (48) , Customer Consultant (47) , Retail Sales Associate (47) , Senior Store Manager (41) , Center Lead Consultant (34)

What are the pros of working at FedEx Office according to real employee reviews?

"Good Benefits (had to have at least 5 words and that's the only thing that was good)" ((in 539 reviews)); "The people you work with are great and the company is very dynamic so things move pretty quickly." ((in 135 reviews)); "Great boss and coworkers." ((in 77 reviews)); "Flexible Hours so you could balance this while going to school or working another job." ((in 65 reviews)); "flexible schedule and chances to move up" ((in 32 reviews))

What are the cons of working at FedEx Office according to real employee reviews?

"The pay is low and you are over worked with no staff to save company money" ((in 267 reviews)); "Bad management leads to big turn over" ((in 238 reviews)); "Defiantly some really good and really bad managers out there." ((in 135 reviews)); "Bad upper management who treat all stores the same without knowing how they operate and who their customer base is" ((in 102 reviews)); "No training provided" ((in 98 reviews))

What are employees saying about FedEx Office layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about FedEx Office layoffs and their outlook for job security at FedEx Office in 2026.

What are the top reviewed FedEx Office locations?

Querétaro , Teziutlán , Campeche

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FedEx Office

Part of FedEx

FedEx Office reviews

4.0

100% would recommend to a friend

(2,317 total reviews)

Brian D. Philips

100% approve of CEO

100% positive business outlook

Ratings by category

4.0

Diversity & inclusion

3.0

Culture & values

3.0

Compensation and benefits

3.0

Career opportunities

2.0

Senior management

1.0

Work/Life balance

FedEx Office has an employee rating of 4.0 out of 5 stars, based on 2,317 company reviews on Glassdoor which indicates that most employees have a good working experience there. The FedEx Office employee rating is in line with the average (within 1 standard deviation) for employers within the Ventas al mayoreo y al menudeo industry (3.5 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

2K reviews

3.0

Oct 15, 2023

Not enough money

Event solutions consultant

Recommend

CEO approval

Business Outlook

Pros

Flexibility in schedule. Get to know hospitality/resort.

Cons

Capped bonuses - the manager and the installer all make more money than the ESC and even when you’re the one closing the sales. Your bonuses are calculated off your performance from the year prior so you are actually hurting yourself if you way outperform yourself because the bonus is capped and it isn’t very good. You are dealing with too many managers including people who work for the hotel. There weren’t enough installers and it was unreliable which makes you look bad. The time commitment and the work did not equal the pay.

3.0

Oct 4, 2023

Great experience,

Retail sales associate

Recommend

CEO approval

Business Outlook

Pros

Great experience, the staff is wonderful

Cons

Rude Customers, Low Pay for work

4.0

Sep 28, 2023

Good job benefits

Lead store consultant

Recommend

CEO approval

Business Outlook

Pros

Good job decent pay and benefits. A lot of skills that can transfer to other jobs

Cons

Hard to learn on the go as a new hire,sometimes very high expectations despite certain situations you can't control due to staffing etc,stores are also ranked by tiers based on revenue so stores that barely get any traffic are also payed the same for positions regardless of store with the exception of store managers

Viewing 295 - 297 of 2,317 Reviews

Jobs at FedEx Office

Retail Customer Service Associate

Retail Customer Service Associate

Retail Customer Service Associate

Retail Customer Service Associate

Retail Customer Service Associate