FedEx Customer Service Delivery Driver reviews

3.4

52% would recommend to a friend

(367 total reviews)
avatar

Raj Subramaniam

50% approve of CEO

40% positive business outlook

Delivery Driver/Customer Service employees have rated FedEx with 3.4 out of 5 stars, based on 367 company reviews on Glassdoor. This indicates that most Delivery Driver/Customer Service professionals have a good working experience there. FedEx is rated in line with the average (within 1 standard deviation) by Delivery Driver/Customer Service professionals compared to other employers within the Transporte y logística industry (3.5 stars).

Reviews by job title

367 reviews
2.0
Jun 24, 2026
Recommend
CEO approval
Business Outlook

Pros

One of the benefits they list to get you in the door is TOP RATE pay*. The top rate is currently unknown but general consensus is 20 years to top rate pay. If you love standing around making up stories in your own head for two hours while spreading rumors amongst your unabashed co-workers about other co-workers you’ve interacted 2 minutes in the year you’ve worked together then this job is for you! Minimal logic involved.

Cons

Fellow employees will unionize to get you out of your route. Employees will make up stories to pit employees against one another. Fellow employees will threaten other employees for being friendly to one another. The management is willing bend over backwards to give you a bad review if leaving for another job. Co-workers are extremely bored and in most cases workload differs dramatically depending on where you are on the sort.

4.0
Jun 23, 2026
Recommend
CEO approval
Business Outlook

Pros

Semi regular pay raises, however the step program was constantly restructured for raises and sometimes we only got percentages of the raise and not the full step. UPS makes more per hour.

Cons

you do not make as much as UPS with a similar job, you never know how many stops you have, you have to contribute to the sort, you usually have to load your own truck.

Viewing 1 - 3 of 367 Reviews

Glassdoor has 41,191 FedEx reviews submitted anonymously by FedEx employees. Read employee reviews and ratings on Glassdoor to decide if FedEx is right for you.