FedEx reviews

3.5

59% would recommend to a friend

(35,524 total reviews)
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Raj Subramaniam

55% approve of CEO

47% positive business outlook

FedEx has an employee rating of 3.5 out of 5 stars, based on 35,524 company reviews on Glassdoor which indicates that most employees have a good working experience there. The FedEx employee rating is in line with the average (within 1 standard deviation) for employers within the Transporte y logística industry (3.5 stars).

Reviews by job title

36K reviews
3.0
Dec 23, 2008
Recommend
CEO approval
Business Outlook

Pros

In sales, there is a relative sense of job security even when you are not that good. There are nice benefits like car stipends and insurance.

Cons

If you really want to succeed you simply must become like those above you. While they may say they want people who "think-outside-the-box" I really don't think they really understand what that means. Senior management in the -+55 age range are stifling growth and causing real talent to leave. They would rather you go through the formalities and become a box checker as opposed to questioning why things are done how they are. They are building the future based on the ideas of the past that have succeeded with no variation for today's world. Middle management lacks any real backbone when it comes to allowing senior management to understand what is really going on. You can come in as a great thinker with great ideas but you will soon see others getting promoted simply because they are more like the person above them. The performance review is really somewhat of a joke.

2.0
Dec 23, 2008
Recommend
CEO approval
Business Outlook

Pros

It is a great place to work if you are young, ruthless and are not bothered by inconsistencies in integrity. Advancement happens quickly if you are prepared to move to another city/state. Tuition reimbursement up to $5,000 a year. Insurance benefits are on par with other large corporations. There were incentive bonuses at one time, but as of 12/08, all these have been cut out.

Cons

(Bitterness alert!) Long hours and high stress levels. As a service manager, one is expected to work 12 to 15 hours a day. One can make $42,000 in a yearly salary (approximately $38,000 take home), but by the time you put in a normal 14 hour day (10 minute lunch eaten at your desk), this works out to $11.30 an hour. Also, it is difficult to leave the job at work. P&D service managers are expected to leave their cell phones on and are essentially on-call at all hours. If a contractor looks like they are going to fail in delivering their packages, the service manager is expected to come back in to work and help the contractor finish delivery. On the up side, this does not happen often, but when it does, the service manager is expected to work all night if necessary. Service managers are held to the same accountability as senior management. It is fairly common to be on the receiving end of a tirade from upper management. A service manager's life is extremely difficult as they are often the scapegoat for any problem in the terminal. Most of the service managers I knew were workaholics, alcoholics, obese or had problems at home related to their job. Burn out is a problem during the peak delivery season when stress and tension levels are through the roof. Stress-induced physical attacks and injuries are common.

3.0
Dec 22, 2008
Recommend
CEO approval
Business Outlook

Pros

FedEx was a great place to work. When I came to work for this company, I truly believed that it was an organization that cared about their employees. I thought it was a company where I could advance, grow and use the full range of my educational abillities. Unfortunately, after working for the company for almost 5 years, I have discovered that things are changing greatly at FedEx. FedEx is not a company that cares about their employees. I understand that the economic conditions are impacting this organization. However, I was very disappointed when the news revealed that I would be receiving a pay deduction before I was aware. To make matters worse, I opened an e-mail to read about the changes that would be effective immediately. I had to call my manager for clarification. This information was not proactively provided to me. What a disappointment? Did the company care about me? I wanted notification so that I could make the necessary adjustments and pay. To add insult to injury, the press release said that the pay deduction would be permenant and I would not receive a merit increase in 2009. I would be a little more accepting if the company was committed to bringing me back up to the my current salary level after the economic situation improves. There was no commitment. Health insurance costs continue to increase as well. I cannot think of a good reason to work for FedEx, now.

Cons

If you are working as a Field Account Executive, you are in a deadend career. There are very few promotion opportunities until you know someone or play the "kiss your- you know what" game. Educations, sales success - it does not really matter. Also, the requirements of even advancing to the next grade level is nearly impossible.

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