employer cover photo
employer logo
employer logo

Fidelity Investments

Engaged Employer

Fidelity Investments reviews

4.1

80% would recommend to a friend

(18,320 total reviews)
avatar

Abby Johnson

85% approve of CEO

78% positive business outlook

Fidelity Investments has an employee rating of 4.1 out of 5 stars, based on 18,320 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Fidelity Investments employee rating is in line with the average (within 1 standard deviation) for employers within the Finanzas industry (3.7 stars).

Reviews by job title

18K reviews
5.0
Dec 4, 2008
Recommend
CEO approval
Business Outlook

Pros

The best reason for working at Fidelity is the people. The employees are committed and very loyal to the company. Most likely a reflection of management.

Cons

Many qualified people are overlooked for promotions. Unfortunately, like elsewhere, it's the individuals who can network (despite performance) that seem to get recognized.

4.0
Nov 18, 2008
Recommend
CEO approval
Business Outlook

Pros

Great benefits, pay for licensces, pay is decent for call center, reputable company to work for

Cons

Do not see to much advancement between functions; managers are really picky on call reviews; managers really push you to work overtime when available; commission are based on customer reviews, even if you hit numbers if team review is bad no payout

4.0
Nov 5, 2008
Recommend
CEO approval
Business Outlook

Pros

Great benefits (dental, vision, vacation, tuition reimbursement, gym memebership reimbusement) The training provided is beneficial as it is comprehansive in Health & Welfare and Payroll benefit knowledge.

Cons

Little opportunity to move up within call centre. Tough to take ownership of issues as there are different departments that might need to work on an issue and the communication is inefficient between them. Addionally management is constantly changing the evaluation metrics, often times reverting back to old methods. Company is in transition period as many jobs are being relocated to other centres and thus long term stability within the organization is delicate.

Viewing 18286 - 18288 of 18,320 Reviews

Glassdoor has 21,158 Fidelity Investments reviews submitted anonymously by Fidelity Investments employees. Read employee reviews and ratings on Glassdoor to decide if Fidelity Investments is right for you.