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      Firstsource Solutions

      Engaged Employer

      Firstsource Solutions Agent reviews

      1.0

      14% would recommend to a friend

      (6 total reviews)
      avatar

      Ritesh Idnani

      Not enough data to show CEO approval

      14% positive business outlook

      Ratings by demographic groups

      Reviews by job title

      6 reviews
      1.0
      Sep 3, 2024

      Fine

      Agent
      Recommend
      CEO approval
      Business Outlook

      Pros

      Decent wage for the work

      Cons

      Not much room for growth

      avatar
      Firstsource Solutions Response
      1y
      Thank you for your feedback. We're glad to hear that you find the salary for your role to be fair; we are committed to recognising our colleagues’ good work. We want to make sure that everyone has opportunities to grow and develop their skills with us, which is why we have programs like AIM and RISE, a full training and development hub on FirstPlace, and our annual development plans. We encourage everyone to take advantage of these opportunities to advance their careers. If you have any specific suggestions for how we can improve our growth and development programs, please get in touch with your manager, Centre Head, or our learning and development team.
      1.0
      Jan 11, 2023

      Do more with less

      Agent
      Recommend
      CEO approval
      Business Outlook

      Pros

      Some good people are here but unfortunately they have no power to make any real positive impact.

      Cons

      Equipment is old and the furniture and chairs are falling apart in some areas of the office including where new hires are trained. Advancement is almost impossible and the harder you work the more you will be taken advantage of without any real incentive. Some leadership roles have been removed and departments seem to be downsizing. There are no work from home options when most of these jobs can be done remote but management likes to micro manage. Rules are only enforced for some. We are not supposed to be on phones but some people watch Netflix at their desk with AirPods in. There are a lot of cons.

      Viewing 1 - 3 of 6 Reviews
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