Firstsource Solutions Sales/Cold Calls reviews

- The business structure is terrible, misinformation is highly common throughout the ranks. - Working for Sky in the Prospects department is very intense and extremely draining - Hours are from 10am - 6:30pm / 11:30pm - 8:00pm - The software that is used to make calls is extremely intrusive, every possible action on this system is measured and made note of onto a database that is sent to your managers for inspection. - I was told by a manager during training that if we were 1 minute late from our breaks or lunch that we would be docked at least 15 minutes pay, which I then found out from another manager that it wasn't true... again, common misinformation. - Firstsource is only the third party to their client Sky to help them with getting new customers... but Sky is absolutely unethical, misleading and overpriced, I actually felt guilty for selling people sky packages for how much the company increase their prices to. - The job was advertised as 23K a year, was actually 19K - they are constantly praising the fact you can make a killing with bonuses but you have to graft to make the amount that the job is advertised for. - Have had issues with pay while at this job.